Lost tickets

[xxx]

Your tickets are not lost. We have been regularly under attack in the past few weeks which caused some servers problems. This is not a hack. Your ticket balance will be restored soon. We are also working on a permanent fix to this problem.

[xxx]

We will be giving out 3 premium tickets to everyone affected as a compensation for the inconvenience.

[laura.]

Thanks for the update and gesture

[Edmund03]

Thanks for the update and gesture

Yeah, cheers. 1000+

[Lars]

Thanks for the information and fast solution!

[xxx]

Everyone's tickets should have been restored already and the bonus 3 added.

[bbwarrior]

received mine thanks lp is it safe to purchase scenes yet?

[elfriede]

The same for me, now its all ok and thanks for the extra 3 tickets.

[VLADIII]

I got mine back but I'd like to know if I can download movies now or if I'll lose my tickets again. Thank you.

[mc6189]

Everyone's tickets should have been restored already and the bonus 3 added

Just want to confirm that the tickets have been restored already!

I feel the duty to say that, in my case, I think that more than 3 bonus tickets have been added... I don't know if that was a bug or deliberate (in which case thanks!)...
I did not take note explicitly of how many premium/free tickets I had before the problem occurred, so I'm not 100% certain, but I feel that I got a bit more than 3 bonus tickets

I don't know how that could have happened... maybe there's a connection with the fact that, thanks to the captcha on the support form malfunctioning (giving always 'wrong code' and no acknowledge of successfull posting), one ended up sending multiple support requests without realizing it... I know that this morning I got *twelve* request received acknowledgements in my mailbox...

[Viktor Kjartansson]

XXX thank you, i have not got my 3 tkts.

[Tatiscevo]

Thanks for solving this problem but I didn't get this 3 tickets.

[Kapwn]

Everybody who did not get those tickets, please send a support message, I will check in the system.

Thank you.