Missing GGG videos from library

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mwilliams2684
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Missing GGG videos from library

Postby mwilliams2684 » Fri Dec 16, 2022 7:30 am

all previous purchased ggg videos are no longer shown in my library.

I saw that ggg was dropped, but I used to be able to filter my library by oldest to find them.
Please can this be resolved?

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Kapwn
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Re: Missing GGG videos from library

Postby Kapwn » Fri Dec 16, 2022 1:06 pm

GGG scenes have been refunded in tickets to your account.

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Re: Missing GGG videos from library

Postby mwilliams2684 » Fri Dec 16, 2022 9:02 pm

thanks

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Re: Missing GGG videos from library

Postby jcdenton42 » Sat Dec 17, 2022 6:20 pm

Will this refund be for everyone with purchased GGG scenes?

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Re: Missing GGG videos from library

Postby Pavelfinancier » Sun Dec 18, 2022 6:28 pm

Hello, I dont want to start a new thread but Im missing all of my GGG scenes as well.

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Re: Missing GGG videos from library

Postby Kapwn » Mon Dec 19, 2022 12:10 pm

jcdenton42 wrote:Will this refund be for everyone with purchased GGG scenes?


Yes, yours was refunded as well.
There are some bonus tickets added for the trouble.

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Re: Missing GGG videos from library

Postby Kapwn » Mon Dec 19, 2022 12:11 pm

Pavelfinancier wrote:Hello, I dont want to start a new thread but Im missing all of my GGG scenes as well.

Tickets + bonus tickets added

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Re: Missing GGG videos from library

Postby okeefe.h.s » Tue Dec 20, 2022 1:13 am

The scenes I purchased were 9tkt each, and I had 15-20.

I was only given a 20tkt refund. How much are you refunding per scene deleted, if there are "bonus Tickets" too?

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Re: Missing GGG videos from library

Postby Kapwn » Tue Dec 20, 2022 3:51 pm

The bonus is 12 tickets.

I have only located one GGG scene on your account, however that might be incorrect.
I am waiting for the full list of GGG scenes to make the correct refund.

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Re: Missing GGG videos from library

Postby lightrider » Wed Dec 21, 2022 1:54 pm

Hello,
I'm also missing all of my GGG scenes in my library. Could you please take a look ?
Thanks

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Re: Missing GGG videos from library

Postby vince.nightshift » Sat Dec 24, 2022 12:37 pm

Hi,

Missing GGG scene here as well.

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Re: Missing GGG videos from library

Postby mandingodesade » Sun Dec 25, 2022 5:38 pm

I am missing all of my GGG videos as well

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Re: Missing GGG videos from library

Postby mandingodesade » Tue Dec 27, 2022 7:44 pm

What's the status of restoring my purchased GGG videos or a refund?

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Re: Missing GGG videos from library

Postby ueberspec » Wed Dec 28, 2022 11:59 pm

Hi there,

I had quite a lot of ggg videos purchased. Is there any way also to get at least a refund?
Best

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Re: Missing GGG videos from library

Postby Kapwn » Thu Dec 29, 2022 9:24 am

Hi guys,

I have received a list of GGG videos, but there is no way for me to check which ones you had, there are more than a thousand videos.

If they did not have GGG in their name, I cannot find them at the moment.

I need help of our developers for this one, so my guess is after New Years.
Sorry about that.

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Re: Missing GGG videos from library

Postby Sweep11 » Sun Jan 01, 2023 11:30 am

Unbelievable.
I have lost all mine too.
Is there any option to restore so we can download them first??
They were some of my favourite scenes :(
I must’ve had about 30 at 9 tickets each!
Why no advance notice of this?
Fucking ridiculous and unprofessional.

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Re: Missing GGG videos from library

Postby Nic069 » Mon Jan 02, 2023 6:38 pm

Hello and best wishes for 2023.
I've lost my 5 GGG videos too !
We all need a refund !!!

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Re: Missing GGG videos from library

Postby BubbaXXX » Thu Jan 05, 2023 2:43 pm

Lost mine, too :(

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Re: Missing GGG videos from library

Postby beyondicecold2424 » Fri Jan 06, 2023 3:12 am

Missing mine as well. I've been trying the chat support for 2 weeks with no reply.

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Re: Missing GGG videos from library

Postby Kapwn » Fri Jan 06, 2023 2:01 pm

Hi guys, I am still trying to figure out a solution for you.
Sorry about that.

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Re: Missing GGG videos from library

Postby Sweep11 » Fri Jan 06, 2023 3:16 pm

Thanks for responding Kapwn

Are the scenes truly gone or do you have them backed up somewhere?

I would much prefer to be able to download 5-6 of my favourites and forego the rest (~25 scenes) than a refund of ~270 tickets for all the scenes lost!
I.e. Those favourites are worth more to me than any refund…

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Re: Missing GGG videos from library

Postby Alan2008 » Fri Jan 06, 2023 6:00 pm

I too have my collection (about 10) videos at 9 tickets each....

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Re: Missing GGG videos from library

Postby Sweep11 » Fri Jan 06, 2023 6:47 pm

I was contacted today and have received a refund in tickets. Many thanks Kapwn/support.

It’s not my preferred solution as I really liked those scenes and would have downloaded them if I’d known they were at risk.
Still curious to know whether this is related to the disagreement xxx had with John Thompson or just a technical error.

If any other GGG fans know where to go to replace lost favourites, please let me know!
Especially scenes with Susi, Susanne, Jessy and Sabrina :(

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Re: Missing GGG videos from library

Postby lightrider » Wed Jan 11, 2023 9:19 pm

Hello Kapwn,
do you have a solution for the missing scenes ?

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Re: Missing GGG videos from library

Postby Kapwn » Thu Jan 12, 2023 12:57 pm

lightrider wrote:Hello Kapwn,
do you have a solution for the missing scenes ?

Unfortunately not really.

Do you remember how many video you had from GGG?

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Re: Missing GGG videos from library

Postby Kapwn » Thu Jan 12, 2023 12:57 pm

Alan2008 wrote:I too have my collection (about 10) videos at 9 tickets each....

I have made a refund of those videos + some bonus tickets.

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Re: Missing GGG videos from library

Postby Alan2008 » Fri Jan 13, 2023 2:02 am

Kapwn wrote:
Alan2008 wrote:I too have my collection (about 10) videos at 9 tickets each....

I have made a refund of those videos + some bonus tickets.


Yes received. Thanks

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Re: Missing GGG videos from library

Postby BubbaXXX » Fri Jan 13, 2023 2:22 pm

I lost my videos. Don't know the amount, but I think there where 2 pages when I searched for in my library. I was / am a big fan of this videos....

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Re: Missing GGG videos from library

Postby tino21195 » Sat Jan 14, 2023 4:15 pm

I also had many GGG scenes.
Extremely disappointed that they were removed, especially without some notice so I could try to save them.
Please can I be refunded too?
It’s frustrating that I’m having to request a refund instead of being automatically refunded.

Thank you

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Re: Missing GGG videos from library

Postby brian6902 » Sun Jan 15, 2023 5:57 am

I also had several GGG scenes for which I would like a refund. Like many, I no longer have them in my personal library, so I'm not exactly sure how many I no longer have access to. I know there were two with the model 'Anni', and I think I had several with Chessie Kay, Francys Belle, Nicole Love, and Ria Sunn as well.

Agreed that these should have been automatically refunded.

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Re: Missing GGG videos from library

Postby lightrider » Wed Jan 18, 2023 10:40 pm

Hello Kapwn,
I have 83 bookmarks on GGG, none of these are working.
So I lost 83 videos of GGG.

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Re: Missing GGG videos from library

Postby biring1701 » Sat Jan 21, 2023 2:55 am

Hi Kapwn

I've lost about 15 scenes too. Can I be refunded for them please?

Thanks

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Re: Missing GGG videos from library

Postby Blow5 » Thu Jan 26, 2023 7:55 pm

Hi,

I have lost all my GGG scenes, please can I get a refund ?

Or even better, the vids back !

Thanks,

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Re: Missing GGG videos from library

Postby MrPlastic » Thu Jan 26, 2023 9:54 pm

Hi

I had 3 GGG videos and they're gone. 3 of the actress anni. It'd be nice to get a refund if nothing else.

Thanks

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Re: Missing GGG videos from library

Postby Ollieboy68 » Thu Feb 02, 2023 12:18 am

hi, please can you help? i have lost the whole of my GGG catalogue it disappeared some time ago and i would like a refund please ....i had a lot of GGG vids im not sure how many actually but it was the favourite part of my collection ....please can you help ? thank you

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Re: Missing GGG videos from library

Postby Kapwn » Thu Feb 02, 2023 3:27 pm

Hi guys, you should be refunded for the scenes now with some bonus tickets as apology.

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Re: Missing GGG videos from library

Postby tino21195 » Thu Feb 02, 2023 9:07 pm

Thank you Kapwn. Can confirm I’ve received the refund.
Cheers,

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Re: Missing GGG videos from library

Postby lightrider » Thu Feb 02, 2023 9:26 pm

Hello Kapwn,
I have no tickets received ...

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Re: Missing GGG videos from library

Postby nujika » Fri Feb 03, 2023 1:58 am

hi there ,,
the p!$$ version of this video is missing
Fast and Furious Fuck, Anna de Ville, 2on1, ATM, Balls Deep Anal, DAP, Big Gapes, Monster ButtRose, Cum in Mouth XF116

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Re: Missing GGG videos from library

Postby BubbaXXX » Fri Feb 03, 2023 9:24 am

Thank you

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