Audio glitches

Something not working correctly? Let us know here

Moderator: aleksey_k

User avatar
Pineapples Studio
Veteran Member
 
Posts: 3241
Joined: Mon May 07, 2012 5:57 pm
Karma: 1

Audio glitches

Postby Pineapples Studio » Sat May 16, 2015 12:40 am

Recently I've noticed that the soundtrack will glitch out at random intervals and emit a sort of "crackling" noise. I noticed this while streaming RS055, but have since noticed it on every single scene I have tried to watch, including scenes that did not previously have this issue. I downloaded a local copy of RS055 to see if that fixed the problem... but the local copy had the same audio glitches!

Has anyone else experienced this or anything else like it?

Gapefartlover
Member
 
Posts: 23
Joined: Sun May 10, 2015 5:09 am
Karma: 0

Re: Audio glitches

Postby Gapefartlover » Sat May 16, 2015 1:57 am

Are you using VLC? I had problems with the audio stuttering in and out at certain times on scenes, but then I tried playing with windows media player and now the problems are gone.

User avatar
Pineapples Studio
Veteran Member
 
Posts: 3241
Joined: Mon May 07, 2012 5:57 pm
Karma: 1

Re: Audio glitches

Postby Pineapples Studio » Sat May 16, 2015 2:34 am

I do use VLC, but the problems persisted in QuickTime as well. (I have a Mac.)

sifux
Established Member
 
Posts: 87
Joined: Sat Aug 03, 2013 12:23 pm
Karma: 0

Re: Audio glitches

Postby sifux » Sat May 16, 2015 2:44 am

That's a VLC issue. i tried kmplayer and the problem disappeared.

User avatar
Pineapples Studio
Veteran Member
 
Posts: 3241
Joined: Mon May 07, 2012 5:57 pm
Karma: 1

Re: Audio glitches

Postby Pineapples Studio » Sat May 16, 2015 2:45 am

The problems persist in QuickTime. At any rate, I get the same audio glitches with the streaming video, so it's not VLC.

sifux
Established Member
 
Posts: 87
Joined: Sat Aug 03, 2013 12:23 pm
Karma: 0

Re: Audio glitches

Postby sifux » Sat May 16, 2015 3:18 am

evil-pineapples wrote:The problems persist in QuickTime. At any rate, I get the same audio glitches with the streaming video, so it's not VLC.

It depends on what set of codecs you're using. I don't know what quicktime uses so you may try the option i already gave. btw if anybody knows how to fix this in vlc, I'd really appreciate it. :)

pron
Member
 
Posts: 28
Joined: Sat Mar 14, 2015 11:38 am
Karma: 0

Re: Audio glitches

Postby pron » Sun May 17, 2015 12:36 pm

I had a similar problem myself once, this could be a driver related problem (note any driver in the computer can cause this, not only the ones for the audio), there is a great tool called "DPC Latency Checker" available from here: http://www.thesycon.de/deu/latency_check.shtml

When you run the tool, you should see low stable results like this:
Image

But if it looks like this, you have driver/hardware problems:
Image

User avatar
TimB
Support
 
Posts: 381
Joined: Thu Nov 21, 2013 1:27 pm
Karma: 0

Re: Audio glitches

Postby TimB » Mon May 18, 2015 11:35 am

evil-pineapples wrote:I noticed this while streaming RS055, but have since noticed it on every single scene I have tried to watch, including scenes that did not previously have this issue. I downloaded a local copy of RS055 to see if that fixed the problem... but the local copy had the same audio glitches!


Could you please write me the exact times audio glitches in this scene, we will check if it's our problem.


Return to Support

Who is online

Users browsing this forum: No registered users and 64 guests