Impossible download, error  Topic is solved

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bozo23
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Impossible download, error

Postby bozo23 » Thu May 15, 2014 5:21 pm

Hi,
i have this message : "High-level videos downloads denied. Please, contact support. Contact support to unlock your account."
I contacted support, no result
2 weeks I paid and no result.The problem isn't solved !

help me please

utopiaa
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Re: Impossible download, error

Postby utopiaa » Fri May 16, 2014 2:12 am

you done attestation right?

bozo23
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Re: Impossible download, error

Postby bozo23 » Fri May 16, 2014 5:24 pm

yes

no response from the support 3 days

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Pineapples Studio
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Re: Impossible download, error

Postby Pineapples Studio » Fri May 16, 2014 9:55 pm

Did you confirm that attestation was accepted? Ask support to check.

bozo23
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Re: Impossible download, error

Postby bozo23 » Sat May 17, 2014 7:47 pm

no answer from support since 5 days

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Kapwn
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Re: Impossible download, error

Postby Kapwn » Mon May 19, 2014 3:48 pm

Please let me know your username, or write a new ticket. I do not see any ticket from the date you described, so it had to be dealt with.

isbase
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Re: Impossible download, error

Postby isbase » Fri May 23, 2014 2:48 am

hi I still have the same problem : "High-level videos downloads denied. Please, contact support. Contact support to unlock your account. please help :)

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Kapwn
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Re: Impossible download, error  Topic is solved

Postby Kapwn » Mon May 26, 2014 9:46 am

Please post a support ticket. We will deal with your problem from there. Thank you.


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