Hello,
Please use the following site to recover your password :
https://pornbox.com/reset-password You should receive a password reset email, please check the spam folder as well. Then open it and reset your password.
For this to work, you need to be fully log out first. I recommend using a private tab in your browser to send the email and open it as well.
Refund was performed for the last 250 ticket purchase and I have blocked the ability to pay on your account for now
The Returned amount should be displayed in your bank statement in several days.