Audio/video issue for Triple Stacked scene #2062  Topic is solved

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vyker84
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Audio/video issue for Triple Stacked scene #2062

Postby vyker84 » Sat Dec 21, 2013 11:15 am

The sound goes out at the 17:29 mark and then returns at around 22:10 but is completely out of sync for the rest of the video. The actual scene should end at 50:16 but the audio keeps playing after that until the end of the video.

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Re: Audio/video issue for Triple Stacked scene #2062

Postby utopiaa » Sat Dec 21, 2013 1:49 pm

Yep i can confirm this.

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Re: Audio/video issue for Triple Stacked scene #2062

Postby Sir Noel » Sat Dec 21, 2013 3:31 pm

This needs sorting, can we have some confirmation that this issue has been acknowledged please guys?

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Re: Audio/video issue for Triple Stacked scene #2062

Postby shark1 » Sat Dec 21, 2013 9:06 pm

Hopefully this is fixed soon!

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Re: Audio/video issue for Triple Stacked scene #2062

Postby Tedrow » Sat Dec 21, 2013 9:40 pm

This had to happened with such an awaited scene. Quick resolution would be greatly appreciated.

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Re: Audio/video issue for Triple Stacked scene #2062

Postby TimB » Sat Dec 21, 2013 9:50 pm

Content management is looking into the matter

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Re: Audio/video issue for Triple Stacked scene #2062

Postby Sir Noel » Mon Dec 23, 2013 3:55 pm

Must be one hell of an issue with this file, redownloaded and it is still fucked!

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Re: Audio/video issue for Triple Stacked scene #2062

Postby klapphatt » Mon Dec 23, 2013 4:00 pm

sirnoelplum wrote:Must be one hell of an issue with this file, redownloaded and it is still fucked!

see positive on it ,u can at least download something,other guys incl. me can not download anything in the moment

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Re: Audio/video issue for Triple Stacked scene #2062

Postby Sir Noel » Mon Dec 23, 2013 4:20 pm

klapphatt wrote:see positive on it ,u can at least download something,other guys incl. me can not download anything in the moment


Listen, i always feel your pain with regard to getting this website to work - it is one bit of negativity i have never begrudged you ;)

I get the feeling, if your issues are related to logging on from other IP addresses (via your phone or other addresses) you might be shit out of luck. Like I said to the top poster in this thread, when I subbed to 21Sextury I gave up trying to access via my tethered phone because every single time i did it caused me account issues and enforced password resets.

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Re: Audio/video issue for Triple Stacked scene #2062

Postby klapphatt » Tue Dec 24, 2013 10:14 am

sirnoelplum wrote:
klapphatt wrote:see positive on it ,u can at least download something,other guys incl. me can not download anything in the moment


Listen, i always feel your pain with regard to getting this website to work - it is one bit of negativity i have never begrudged you ;)

I get the feeling, if your issues are related to logging on from other IP addresses (via your phone or other addresses) you might be shit out of luck. Like I said to the top poster in this thread, when I subbed to 21Sextury I gave up trying to access via my tethered phone because every single time i did it caused me account issues and enforced password resets.

dude,its not like that,no phone login or other IP,i have just the 1 and same IP,and nothing works in moment,to me that is fraud in a high level,not to be able to see
my already bought scenes,and support are not,as i see it,very willing to do anything about it.u can call me allways negative,but i feel i have something to have it in.like
i say before,content is for sure good here,but its just a pain in the ass over and over again contacting support with this and that error that pops up.i have had no issues
for a long time buying and logging in and use my creditcard here,and suddently nothing works,so i think i have something to bitch about.its just not like i dont want to be more
more positive here,but with all these problems all the time,its hard to keep smiling.it will be good if the account just could work as it should,and we all could focus on the
great content sineplex make.

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Re: Audio/video issue for Triple Stacked scene #2062

Postby Sir Noel » Tue Dec 24, 2013 7:46 pm

Sorry you have so many issues. Maybe it is some light at the end of the tunnel but the system has consistently worked fine for me (other than two times when i couldnt download and a quick pm to support was required for TimB to enable things again) and perhaps if you and Tim could work out what keeps causing your issues they may soon seem like dim and distant (bad) memories :)

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Re: Audio/video issue for Triple Stacked scene #2062

Postby gapelover » Wed Dec 25, 2013 7:03 pm

sound issue is still not fixed!

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Re: Audio/video issue for Triple Stacked scene #2062

Postby Tedrow » Thu Dec 26, 2013 7:01 pm

So who do we have to fuck to get the sound issue fixed on that scene ?

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Re: Audio/video issue for Triple Stacked scene #2062

Postby TimB » Thu Dec 26, 2013 7:34 pm

Content management are currently looking into the matter.

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Re: Audio/video issue for Triple Stacked scene #2062

Postby TimB » Fri Dec 27, 2013 10:28 pm

Scene was reuploaded. Please check.

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Re: Audio/video issue for Triple Stacked scene #2062

Postby Sir Noel » Fri Dec 27, 2013 10:35 pm

Excellent

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Re: Audio/video issue for Triple Stacked scene #2062

Postby Sir Noel » Sat Dec 28, 2013 12:30 am

I retract my call of 'excellent'. i have tried redownloading this file from my pornbox and the error is still present: it is still the same file with the audio dropping at 18:00 to re-emerge out of sync

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Re: Audio/video issue for Triple Stacked scene #2062

Postby PC_82 » Sat Dec 28, 2013 12:43 am

sirnoelplum wrote:I retract my call of 'excellent'. i have tried redownloading this file from my pornbox and the error is still present: it is still the same file with the audio dropping at 18:00 to re-emerge out of sync


seems something is wrong with encoders... so going to have to wait a bit. the editor reuploaded the scene again and its still bad sound so has to be with the encoding software...


sorry about this!

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Re: Audio/video issue for Triple Stacked scene #2062

Postby Sir Noel » Sat Dec 28, 2013 1:22 am

Hmm, having encoded a few files of my own over the last few years (a couple of hundred or so) I can sympathise with such issues. Sometimes it seems a single edit can somehow confuse the software. What i have found, take this for what it is worth, is that in cases like this (where the video track edited without issues but the sound track went awry) sometimes encoding a sound only track, then muting everything within the project and importing the sound track you have just created seemed to solve the issue.

Edited just to say, that should have kept reading 'audio track'!

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Re: Audio/video issue for Triple Stacked scene #2062

Postby utopiaa » Sat Dec 28, 2013 1:52 am

in Kreme scene 2086 there is also like 20mins of extra blackness at the end of the video. The scene seems to be full, but it is around 53min long, but the file is 1h 11min with the end being just black. Not a biggie, but makes the file bigger than necessary.

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Re: Audio/video issue for Triple Stacked scene #2062

Postby PC_82 » Sat Dec 28, 2013 2:49 am

utopiaa wrote:in Kreme scene 2086 there is also like 20mins of extra blackness at the end of the video. The scene seems to be full, but it is around 53min long, but the file is 1h 11min with the end being just black. Not a biggie, but makes the file bigger than necessary.



yes this one is also re encoding now

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Re: Audio/video issue for Triple Stacked scene #2062

Postby Tedrow » Sat Dec 28, 2013 5:14 pm

For those who have an editing software, there's a temporary solution. When the sound starts disappearing around 17:23:00, make a cut here, then desynchronyze video and sound, get rid of the 4 something minutes of silence and when the sound gets back, you can resynchronyze it with where you left the video. The 5 last minute of the scene will still be lacking sound (it goes silent when Christian Clay drop a load in Billie Star's ass) but if you couldn't wait like me, it does the trick.

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Re: Audio/video issue for Triple Stacked scene #2062

Postby JosephMerrick » Thu Jan 02, 2014 1:03 am

Still unsolved. This video costs 2.5 tickets, and for what? The scene is completely worthless with it's flaws. If you can't manage to repair it that's fine, but at least give us the tickets back.

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Re: Audio/video issue for Triple Stacked scene #2062

Postby PC_82 » Thu Jan 02, 2014 1:41 am

JosephMerrick wrote:Still unsolved. This video costs 2.5 tickets, and for what? The scene is completely worthless with it's flaws. If you can't manage to repair it that's fine, but at least give us the tickets back.



they re uploaded it should be in encoding

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Re: Audio/video issue for Triple Stacked scene #2062

Postby JosephMerrick » Thu Jan 02, 2014 3:28 am

When was it? Because I've downloaded mine today and it was still the fucked up version.

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Re: Audio/video issue for Triple Stacked scene #2062

Postby PC_82 » Thu Jan 02, 2014 6:57 am

JosephMerrick wrote:When was it? Because I've downloaded mine today and it was still the fucked up version.



wait another 1-2 days just to be sure....

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Re: Audio/video issue for Triple Stacked scene #2062

Postby Sir Noel » Fri Jan 03, 2014 2:29 am

As of now it is still fucked for me. Must have downloaded this scene half a dozen times now. Along with the elephantine watermarks we were promised would be corrected and that I have been checking up on, quite a lot of wasted bandwidth has flowed under the bridge the last couple of months!

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Re: Audio/video issue for Triple Stacked scene #2062

Postby Tedrow » Tue Jan 07, 2014 5:40 pm

Is it fixed ?

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Re: Audio/video issue for Triple Stacked scene #2062

Postby AngryRippedOffUser » Tue Jan 07, 2014 11:18 pm

Tedrow wrote:Is it fixed ?


There are some other Problems with older Stuff.

Some Downloads are broken.

Milk Junkies scene #708 <-- just a 16 MB File as "Full Download"

All Downloads that i found from Milk Junkies #4 are broken 16MB Downloads -.-

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Re: Audio/video issue for Triple Stacked scene #2062

Postby PC_82 » Wed Jan 08, 2014 3:20 am

AngryRippedOffUser wrote:
Tedrow wrote:Is it fixed ?


There are some other Problems with older Stuff.

Some Downloads are broken.

Milk Junkies scene #708 <-- just a 16 MB File as "Full Download"

All Downloads that i found from Milk Junkies #4 are broken 16MB Downloads -.-



Thanks for this... sometimes things dont work the way they are suppose to and customers dont say anything so things dont get fixed.

i will let them know right away!

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Re: Audio/video issue for Triple Stacked scene #2062

Postby Sir Noel » Wed Jan 08, 2014 2:02 pm

Tedrow wrote:Is it fixed ?


This is actually getting a bit pathetic. I have redownloaded scene 2062 a couple of minutes ago and the audio problem STILL exists. Hopefully PC_82 will post to inform us that the issue will be solved in the next day or so and this time next week I can be back pointing out that yet again nothing has happened!
:mad:

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Re: Audio/video issue for Triple Stacked scene #2062

Postby PC_82 » Wed Jan 08, 2014 8:17 pm

sirnoelplum wrote:
Tedrow wrote:Is it fixed ?


This is actually getting a bit pathetic. I have redownloaded scene 2062 a couple of minutes ago and the audio problem STILL exists. Hopefully PC_82 will post to inform us that the issue will be solved in the next day or so and this time next week I can be back pointing out that yet again nothing has happened!
:mad:


no its been replaced 3 times. for me it plays fine online but could be something on downloads i will check again with them. its really annoying but no one can figure out why the export is perfect but the downloads suck. streaming there is no issues

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Re: Audio/video issue for Triple Stacked scene #2062

Postby Sir Noel » Wed Jan 08, 2014 9:13 pm

I just had a go at streaming the file, first time i have tried streaming on your site. For some reason the file stops playing every few minutes so i gave up.

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Re: Audio/video issue for Triple Stacked scene #2062

Postby AngryRippedOffUser » Wed Jan 08, 2014 11:44 pm

sirnoelplum wrote:I just had a go at streaming the file, first time i have tried streaming on your site. For some reason the file stops playing every few minutes so i gave up.


AAC Sound Streams make sometimes Trouble.
Try VLC, or http://mpc-hc.org/ (open Source like VLC and has his own FFMPEG Codecs like VLC)

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Re: Audio/video issue for Triple Stacked scene #2062

Postby shark1 » Thu Jan 09, 2014 11:00 pm

PC_82 wrote:
utopiaa wrote:in Kreme scene 2086 there is also like 20mins of extra blackness at the end of the video. The scene seems to be full, but it is around 53min long, but the file is 1h 11min with the end being just black. Not a biggie, but makes the file bigger than necessary.



yes this one is also re encoding now




Kreme scene 2086 still has 20 minutes of blackness and a lower bit rate because of it. Does it really take this long to re encode?

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Re: Audio/video issue for Triple Stacked scene #2062

Postby JosephMerrick » Thu Jan 16, 2014 3:06 pm

Has anybody tried do download it in the past few days? Is it fixed already?

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Re: Audio/video issue for Triple Stacked scene #2062

Postby the_rook » Fri Jan 17, 2014 9:12 am

Just redownloaded it (now SZ299) and, at long last, it's fixed

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Re: Audio/video issue for Triple Stacked scene #2062  Topic is solved

Postby shark1 » Thu Jan 23, 2014 4:38 am

Kreme scene 2086 looks to be fixed now as well! New video name SZ323


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