Transaction Declined every time I try to recharge tickets

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tslove1231
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Re: Transaction Declined every time I try to recharge tickets

Postby tslove1231 » Fri Oct 08, 2021 1:24 am

Yes... Once more I also try to get help from here (already done it a number times during last 6 months - or even longer time)

I would REALLY appreciate if someone from AV staff commented of this problem. Why is it so difficult to fix it, in my case - or in general? There is nothing wrong at my side or in my bank, that has already been checked again and again

Please give me a reply..!

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YumYum74
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Re: Transaction Declined every time I try to recharge tickets

Postby YumYum74 » Fri Oct 08, 2021 2:19 am

It's happening for me again as well. It sends me to GTF charge and asks me if I want to pay with a saved card or a new one. No matter how many times I click on 'saved card', it prompts me to add the card number again. As a result I'm now looking at three saved cards (which is actually only one, but tripled), but still it keeps asking me for a 'new' card number.

I'm quite done with this. I've been able to use your payment system for a few years now, mostly without problems, but lately it's almost like work trying to pay for new tickets. Seriously, if this is the payment system you want, that's fine, but make sure it works. If not, please let me know so I can take my money elsewhere. Completely ridiculous.

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Kapwn
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Re: Transaction Declined every time I try to recharge tickets

Postby Kapwn » Fri Oct 08, 2021 1:01 pm

Hey, I will escalate this to the developers.

Sorry for the trouble.
I was collecting some data from our support emails about this payment issues.

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YumYum74
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Re: Transaction Declined every time I try to recharge tickets

Postby YumYum74 » Fri Oct 08, 2021 4:33 pm

Just as an fyi then: even though I saw nothing but the mentioned problems yesterday, today I noticed that the amount of tickets I tried to buy have actually been added to my PB. I did NOT get a confirmation about this. Checked my card and the correct amount was charged to it. But the fact that this payment went through without getting a confirmation, but instead just error messages is quite concerning.

tslove1231
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Re: Transaction Declined every time I try to recharge tickets

Postby tslove1231 » Sun Oct 10, 2021 12:40 am

YumYum74 wrote:It's happening for me again as well. It sends me to GTF charge and asks me if I want to pay with a saved card or a new one. No matter how many times I click on 'saved card', it prompts me to add the card number again.


This is an exact description how it has gone with me as well - every single time, since last March..(!) Yet in my case it always stops / gets stuck after I have confirmed the transaction with my personal bank details... And after that, nothing happens anymore. Not a one single time have I managed to reload tickets after this nuisance started

I am feeling VERY frustrated and disappointed. And also quite surprised that AV lets this kind of problem just continue all this year... During that time I might have used quite a few hundreds of € - or even more - for buying new great videos with sexy women

And once more I point out that my credit card works perfectly well and without ANY kind of problem at other webshops etc - which also have 3D security, btw

tslove1231
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Re: Transaction Declined every time I try to recharge tickets

Postby tslove1231 » Fri Oct 15, 2021 9:24 pm

Is there any progress? Tried once again to recharge tickets for my account yesterday... But no

I don't even want to think anymore how many great videos I have missed because of this. Previously, I was a happy LegalPorno customer for some three years - NEVER any problem, and all the time with this very same credit card

Cojones42
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Re: Transaction Declined every time I try to recharge tickets

Postby Cojones42 » Fri Feb 04, 2022 4:59 pm

Still no solution for this issue?

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