Moderator: aleksey_k
wm88 wrote:This experience just gets worse. I downloaded 2 movies, tried to download a 3rd only to be told "you have exceeded your download limit", yet at the side of this box it says "you can download 3 videos today".
What is up with this?
When I signed up it clearly states "full access, unlimited downloads and streaming". Only when you have joined do you find out you have a ticketed PPM system with a limit of 5 downloads per day(but is actually 2)...?
Seems like a recipe for lots of chargebacks, telling people they can have unlimited access then revealing the truth once you have their money. It's like the porn internet in late 90's all over again.
wm88 wrote:I have already seen the older movies before.
I joined legalporno to view latest movies and it clearly states "unlimited downloads and streaming" "full access"
This is simply not true. If this is the case, I will be asking for my money back. You cannot lie to people in order to get their money, then once you have it, tell them what you claimed to sell, is actually not the reality.
wm88 wrote:I don't keep a record of user id's of websites I've joined over the years, sorry. I was waiting to join legalporn after things settled down, but it seems not to be the case.
I'm enquiring as to why the promised "unlimited downloads" isn't available.
Your suggestion is to download the older ones, correct? some of which are almost 10 years old.
wm88 wrote:lol, @ I sound suspiscious
Let's get something straight here. You are selling a product. I pulled out my credit card and paid £18.xx for "full access, unlimited downloads". Once I had paid this amount I was told I needed to pass further "Attestation" in order to access material which I did after 1 failed attempt through no fault of my own. So, just to confirm, I have passed Attestation 100% and am able to download 2 high level videos per day.
So I have given my credit card details twice now and the result is I still cannot download what I was promised prior to signing up and you have the nerve to tell me I'm the suspiscious one?
I have joined many websites over many years and never once have I joined a site so unprofessionally run. Now you are telling me I need to give support a user id that I don't even know exists? Just to prove I have watched some old sineplex movies?
Sorry, but that was not part of the deal I signed up with. I feel I should be able to choose which movies I wanted to download and I would rather watch newer evilutionplex movies than older sineplex movies.
I don't recall doing any chargebacks on porn websites because it seems in this day and age webmasters realise they cannot rip off customers anymore. I have contacted support, I have passed Attestation, if things stay as they are(ie, only being able to download 2 movies per day) then I will simply ask for a refund and take my money elsewhere.
I think that's pretty reasonable. I don't even know who you are, or you're affiliation with the site. This forum is not so clear, as to whether the current site is sineplex or legalporn.
The simple fact of the matter is this, on the join page it clearly states "full access, unlimited streaming and downloads" and that is what I would like please. Anything else is totally irrelevant as long as you have my money, which you do.
toneee wrote:I'm not involved in this, but this sounds crazy to me. Because of hackers they need to know the history of the user.
lets say that i used to be a member of a site years ago, but havn't been a member for a long time but since they have excellent new content, I want to join up again, but I can't remember my old user name and password. So i use a new user id and password. Why do you care if the customer uses a new id. why is that suspicious. Shit i forget my passwords to shit all the time.
IF i joined jaysin.com for example with new user id and password they wouldn't give a shit as long as i'm paying. It makes no sense to be this touchy. People loose there wallets all the time along with their credit cards and so on.
so if people loose their passwords and sign up with new details what does it matter. why are you trying to spy on every thing the customer does. it seems to me your in the wrong here.
sirnoelplum wrote:yes, it seems this is one of many restrictions that sineplex don't inform you of until you have joined.
You basically get 15 downloads a week, not unlimited as advertised, nor even 5 a day as pornbox would lead you to believe. Of those 15 downloads, they are also then subjected to the daily limit of 5 perday and premium scenes are limited to 2 per day (6 per week).
What categorises as 'premium' also seems to stretch back quite far, it certainly isn't just the latest stuff. I can forsee within a few days running out of hd scenes that don't class as premium and ending up in the same boat as you guys.
Another limit, not mentioned when you join, is that the 'unlimited streaming' actually means 'limited streaming'. You can stream a couple of films in a period and then you get the 'limit exceeded' box for a couple of days.
It is definitely worth contacting support, they improved my service slightly (to 25 downloads a week and 3 premium per day) but really it has to be said that they are indulging in a bait and switch here, advertising one thing and then providing a lesser service.
Anyway, given how shit and ludicrously expensive sineplex was a couple of years ago this is still a big improvement (on paying £42.95 for about 8 scenes which is what they would have charged me under the old sineplex system).
wm88 wrote:I'm told I've got a refund. Hopefully it goes through ok.
Seems a great shame to me to have such great content delivered in such a sub-standard way.
If nothing else, the wording on the join page needs to be changed. It's not unlimited, and it's not full access.
wm88 wrote:Have things improved yet? I'd like to rejoin but I'll only do it if I can just download whatever I want, none of this limit shit and verication bollocks.
wm88 wrote:Have things improved yet? I'd like to rejoin but I'll only do it if I can just download whatever I want, none of this limit shit and verication bollocks.
magicpuppy wrote:Lol. Good luck with that mate.
PC_82 wrote:majicpupi why you always around if you dont like the damn system. you always get what you want, and you never lost any money. your tickets never expired since you joined so what is your deal?
magicpuppy wrote:Damn. Well this is awkward. I mean, I can't really argue with any of that lol. Fair enough.
On a separate note though: PC_82, can you please get whoever is in charge to fix the BTS video for KREME ON MY BLACK DICK scene #1550? It was available to watch here in the videos section of the forum awhile back before some forum upgrade made all of the BTS videos stop working. I've always wanted this particular bts video and was excited to see it as an option to download from MyPornBox. Unfortunately I get the "Video files aren't ready yet. Please, check this video later." message when I attempt to.
I've attached some screenshots just so you know which one I'm referring to. Thanks in advance!
PC_82 wrote:ah ok ... i said this to them they said content managers did something wrong and they are redoing all bts selection so you can download
- they just fixed 3d and 2nd camera scenes
magicpuppy wrote:On a separate note though: PC_82, can you please get whoever is in charge to fix the BTS video for KREME ON MY BLACK DICK scene #1550? It was available to watch here in the videos section of the forum awhile back before some forum upgrade made all of the BTS videos stop working. I've always wanted this particular bts video and was excited to see it as an option to download from MyPornBox. Unfortunately I get the "Video files aren't ready yet. Please, check this video later." message when I attempt to.
I've attached some screenshots just so you know which one I'm referring to. Thanks in advance!
rimundinp wrote:There is a way to see all the scenes that have BTS?
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