Refund/Request help

Something not working correctly? Let us know here

Moderator: aleksey_k

thesums7
Junior Member
 
Posts: 5
Joined: Wed Feb 14, 2024 11:55 am
Karma: 0

Refund/Request help

Postby thesums7 » Mon Aug 18, 2025 5:09 pm

Hi Admin,

Today I just made a mistake buying NRX-Studio membership, because I thought it would allow me to permanently have the scenes after the membership end. (I found out we are not able to keep if buying membership?)
I am wondering if it is possible to refund or exchange for TKT (I want to purchase TKT membership)?
I would prefer if can build my own permanent library at Pornbox. (I was wanting to buy Loren Strawberry, I would rather pay more to have her permanently added)

Would highly appreciate if can help, thanks!

(As you can see from my account I buy regularly and during previous refund I bought what I said I would buy afterwards)

User avatar
Kapwn
Support
 
Posts: 2858
Joined: Thu Feb 13, 2014 11:15 am
Karma: 0

Re: Refund/Request help

Postby Kapwn » Tue Aug 19, 2025 9:18 pm

Hi,

I have added tickets to your account manually, and taken the membership down from your account.

thesums7
Junior Member
 
Posts: 5
Joined: Wed Feb 14, 2024 11:55 am
Karma: 0

Re: Refund/Request help

Postby thesums7 » Wed Aug 20, 2025 5:19 am

thank you!


Return to Support

Who is online

Users browsing this forum: No registered users and 25 guests