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Refund/Request help

PostPosted: Mon Aug 18, 2025 5:09 pm
by thesums7
Hi Admin,

Today I just made a mistake buying NRX-Studio membership, because I thought it would allow me to permanently have the scenes after the membership end. (I found out we are not able to keep if buying membership?)
I am wondering if it is possible to refund or exchange for TKT (I want to purchase TKT membership)?
I would prefer if can build my own permanent library at Pornbox. (I was wanting to buy Loren Strawberry, I would rather pay more to have her permanently added)

Would highly appreciate if can help, thanks!

(As you can see from my account I buy regularly and during previous refund I bought what I said I would buy afterwards)

Re: Refund/Request help

PostPosted: Tue Aug 19, 2025 9:18 pm
by Kapwn
Hi,

I have added tickets to your account manually, and taken the membership down from your account.

Re: Refund/Request help

PostPosted: Wed Aug 20, 2025 5:19 am
by thesums7
thank you!