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Question regarding the extension of membership.

PostPosted: Sat May 30, 2015 1:43 pm
by Gemini
Normally the extension is automatic. For example, if someone bought membership for three months, then after that the extension for a further three months. Unfortunately, in my case there is a problem, because on the day on which would be the extension of membership (May 28), I did not have funds in my bank account. As a result, my "member-area" looks like this (better open in a new window):
Przechwytywanie.JPG

The question is whether the lack of funds in my bank account prolonging the membership has been suspended or canceled?
If membership has been suspended, then if I do nothing, then for another three months membership will be automatically renewed? Or maybe, membership has been permanently canceled, so wanting to continue to have tickets, renewed every month, I myself make a donation?

Re: Question regarding the extension of membership.  Topic is solved

PostPosted: Sat May 30, 2015 7:33 pm
by TimB
To re-activate your membership you need to purchase new membership (you can click 're-activate' button to do that). No automatic transactions are scheduled in your account's current status.

Re: Question regarding the extension of membership.

PostPosted: Sat May 30, 2015 11:33 pm
by Gemini
Ok, thanks.