Sineplex Classic missing videos

Something not working correctly? Let us know here

Moderator: aleksey_k

mcooper455
Junior Member
 
Posts: 1
Joined: Tue Oct 29, 2024 7:46 pm
Karma: 0

Sineplex Classic missing videos

Postby mcooper455 » Tue Nov 19, 2024 11:19 pm

I just subscribed for a 1 month to "Sineplex Classic all access membership" which said I had access to "all scenes on day 1, as well as all future scenes"

However there is only 457 Sineplex Classic scenes in my library out of a total of over 1000 on the site.

Please see screenshot with proof. How do I get the missing scenes I purchased?

Proof.png

proof 3.png

User avatar
Kapwn
Support
 
Posts: 2668
Joined: Thu Feb 13, 2014 11:15 am
Karma: 0

Re: Sineplex Classic missing videos

Postby Kapwn » Wed Nov 20, 2024 12:27 pm

Hi,

The membership virtually does not exist. It is part of our standard membership which works like this:
You receive tickets with your membership as well as 20% discount on other future purchases. You can use the tickets to buy scenes. Any scene at PornBox is purchasable with tickets, except a few that are only available in special membership packages. 

The scenes you purchase this way are yours forever. You can download or stream them how many times you want.

Tickets are received monthly.

The membership is recurring automatically, you can cancel in the member's area in pornbox - top right corner. Click on your name and then on the date of the membership to cancel.

You also have tons of free video access as a member which is the sineplex classic package.

I admit that the tooltip is somewhat misleading, I can offer some tickets as an apology, would that be alright with you?

Thank you.


Return to Support

Who is online

Users browsing this forum: No registered users and 8 guests