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Cannot sign into account

PostPosted: Wed Oct 30, 2024 8:48 am
by Lillaeana_Emberfall
Hello, I cannot sign into my (actual) account.

I lost access to the email associated with it, although I still know the password and account name of my actual account.

However, because I once signed in using gmail, it caused me to ALWAYS need to sign into it via that email.

I have already emailed pornbox support, but I would appreciate it if you could expadite the process - I don't want to lose access to my videos I purchased.

Thank you.

Re: Cannot sign into account

PostPosted: Wed Oct 30, 2024 7:17 pm
by Kapwn
Hello,

All tickets are replied to, but I have not found any under this account. You have used your primary email I suspect?

Please check your email, you should have a reply there.

Re: Cannot sign into account

PostPosted: Mon Nov 04, 2024 8:22 am
by Lillaeana_Emberfall
Kapwn wrote:Hello,

All tickets are replied to, but I have not found any under this account. You have used your primary email I suspect?

Please check your email, you should have a reply there.


I have not gotten a reply email yet to the email I sent to pornbox support (from this account)

Like Is aid I lost access to my original email.

I don't want to publically post my email for this account either, where can I send it to you?

Re: Cannot sign into account

PostPosted: Mon Nov 04, 2024 4:09 pm
by Kapwn
I have not found any messages under the email that is registered with this account.

Could you please resend the email at support@pornbox.com?

Re: Cannot sign into account

PostPosted: Tue Nov 05, 2024 2:15 am
by Lillaeana_Emberfall
Sent another email.

Re: Cannot sign into account

PostPosted: Tue Nov 05, 2024 12:03 pm
by Kapwn
I have found it now. You should be able to login with the original username now.

Re: Cannot sign into account  Topic is solved

PostPosted: Tue Nov 05, 2024 9:52 pm
by Lillaeana_Emberfall
Thank you very much