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I can't login, can't cancel reoccuring membershis etc...

PostPosted: Fri Sep 27, 2024 3:08 pm
by buckeyesandpanic
Hello,

I can't get logged in since I cleared my cache. Nobody at support is getting back to me. IS there a number I can call? I have memberships that will renew and I can't cancel. Please help me admins!!!!
I believe my active memberships are with a different username than this. I can't find the login info in my email or anywhere! Please help.

Re: I can't login, can't cancel reoccuring membershis etc...

PostPosted: Sat Sep 28, 2024 11:55 am
by Kapwn
Hi,

both your emails were responded to by our staff.

None of your accounts have any active recurring. Everything has been stopped.

You have sent two emails - both are active on our sites and serve as usernames.

Please use the following site to recover your password if needed : https://pornbox.com/reset-password

You should receive a password reset email, please check the spam folder as well. Then open it, click on the link and reset your password.

For this to work, you need to be fully logged out first.
I recommend using a private (Incognito) tab in your browser to send the email and open it as well.