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Cannot access site

PostPosted: Tue Feb 06, 2024 3:54 am
by Chris_Commander1
It has been months and since requiring Google Authenticator I have been unable to get in. This is not the account I use which is a yahoo account, so I have no idea what to do and I am just wasting money at this point. I don't want to cancel but MONTHS and no support ticket I have put in are even answered. So please help me or at least answer me.

Re: Cannot access site

PostPosted: Tue Feb 06, 2024 11:29 am
by Kapwn
Hello,

Please contact support@pornbox.com through your yahoo account.

It would be best to send the number of your support ticket here as well.

Re: Cannot access site

PostPosted: Tue Feb 06, 2024 6:01 pm
by Chris_Commander1
Sent email this morning

Re: Cannot access site

PostPosted: Wed Feb 07, 2024 2:56 pm
by Kapwn
Is it solved then?

I do not see any pending tickets - what is the ticket number?

Re: Cannot access site

PostPosted: Wed Feb 14, 2024 5:55 pm
by Chris_Commander1
313215
Nothing fixed nothing responded to. Still cannot access site

Re: Cannot access site

PostPosted: Wed Feb 14, 2024 6:04 pm
by Chris_Commander1
313215
No it is not resolved. I cannot access the account. Period, it has been months. I cannot access the NUMEROUS files I have and this is happening to most everyone. Or at least a large group. I have my account set through a yahoo. This is not the account I normally use but had to access it with Google to get in and do anything? I want it fixed and I am beyond tired of not getting replies even let alone getting it fixed.

Re: Cannot access site

PostPosted: Mon Feb 19, 2024 3:42 pm
by Kapwn
My apologies.

I have sent your case to our tech team, they should help with the google auth problem.

Once they do, I will report to you here.

Re: Cannot access site

PostPosted: Mon Feb 19, 2024 5:46 pm
by Cgr69801QUvm_mYtbbqMt_r_p
Kapwn wrote:Hello,

Please contact support@pornbox.com through your yahoo account.

It would be best to send the number of your support ticket here as well.


Hello Kapoun,
I send 2 e-mails to this e-mail account on:
1.Sat, Jan 27, 3:09 PM ; #311293.
2.Sat, Jan 27, 3:21 PM ; #311294.

Do you guys really need almost 1 month to respond and talk to me via e-mail?

Re: Cannot access site

PostPosted: Tue Feb 20, 2024 12:22 pm
by Kapwn
My apologies,

I have sent you an email now, please check.