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Impossible download, error

PostPosted: Thu May 15, 2014 5:21 pm
by bozo23
Hi,
i have this message : "High-level videos downloads denied. Please, contact support. Contact support to unlock your account."
I contacted support, no result
2 weeks I paid and no result.The problem isn't solved !

help me please

Re: Impossible download, error

PostPosted: Fri May 16, 2014 2:12 am
by utopiaa
you done attestation right?

Re: Impossible download, error

PostPosted: Fri May 16, 2014 5:24 pm
by bozo23
yes

no response from the support 3 days

Re: Impossible download, error

PostPosted: Fri May 16, 2014 9:55 pm
by Pineapples Studio
Did you confirm that attestation was accepted? Ask support to check.

Re: Impossible download, error

PostPosted: Sat May 17, 2014 7:47 pm
by bozo23
no answer from support since 5 days

Re: Impossible download, error

PostPosted: Mon May 19, 2014 3:48 pm
by Kapwn
Please let me know your username, or write a new ticket. I do not see any ticket from the date you described, so it had to be dealt with.

Re: Impossible download, error

PostPosted: Fri May 23, 2014 2:48 am
by isbase
hi I still have the same problem : "High-level videos downloads denied. Please, contact support. Contact support to unlock your account. please help :)

Re: Impossible download, error  Topic is solved

PostPosted: Mon May 26, 2014 9:46 am
by Kapwn
Please post a support ticket. We will deal with your problem from there. Thank you.