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Recurring Subscription

PostPosted: Wed Jan 29, 2014 5:07 am
by dpconnoisseur1
I canceled my recurring subscription since I was waiting for the LP to start producing new content and not just releasing old exclusive from other studios. The problem Is that I went to download and / or stream a free video and could not do either pornbox wanted to charge me tickets. I don't understand why this is happening when my subscription ends on March 2014.

Re: Recurring Subscription

PostPosted: Wed Jan 29, 2014 9:57 am
by TimB
Since your membership was cancelled, you are no longer an active member, so you have no access to free-for-members scenes.

Re: Recurring Subscription

PostPosted: Wed Jan 29, 2014 1:57 pm
by dpconnoisseur1
So even though my subscription ends in March 2014 I'm not considered an active member that is very different than any other membership I have owned. So in order for me to keep my membership privilege even if I had a bunch of tickets that I was not using because of an inactive LP schedule your telling me I would have to just suck it up and not cancel recurring billing during my membership duration until minutes before being rebilled. I guess I missed that one in the fine print when I subscribed (sigh) I will be more diligent in reading the membership rules when I subscribe next time. I guess LP is counting on its members forgetting they chose recurring subscription even during inactivity on there part to keep the revenue stream going. Can you do your members a favor and place the exact time down to the millisecond when their subscription rebills so that this stuff does not happen I would not want to miss out on a benefit because I cancelled recurring billing a microsecond to soon. I have never heard of modifying a customers membership during their current membership because they choose not to allow recurring billing. Interesting!

Re: Recurring Subscription

PostPosted: Wed Jan 29, 2014 4:24 pm
by xxx
Memberships will be changed to include benefits for the full paid duration. There was no ill intent in the current setup.

Re: Recurring Subscription

PostPosted: Wed Jan 29, 2014 5:06 pm
by dpconnoisseur1
Thanks XXX, a loyal customer!

Re: Recurring Subscription

PostPosted: Thu Jan 30, 2014 1:44 pm
by dan
Changes to memberships logic are included to current stage, it will be released at mid of February

Re: Recurring Subscription

PostPosted: Thu Jan 30, 2014 3:34 pm
by dpconnoisseur1
^I have no idea what that means? Please simplify do I have full paid for service or not? Also what does released at the mid of February mean?

Re: Recurring Subscription  Topic is solved

PostPosted: Thu Jan 30, 2014 4:27 pm
by xxx
This change must be tested and cannot be released quickly.

Re: Recurring Subscription

PostPosted: Thu Jan 30, 2014 5:13 pm
by dpconnoisseur1
To be honest I don't care about this benefit just thought it was strange to loose benefits for canceled recurring billing. I very rarely purchase exclusive old scenes or download old free scenes because I'm impatient. I just want the faucet to be turned on again of steady Sineplex/Evolutionplex superior content. Thanks for clarifying the above confusing message and do understand that testing is needed.