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Video file not found / unable to view any video

PostPosted: Sat Aug 26, 2023 5:09 am
by gunsnammochannel
I have spent a lot of money here over the years. I cannot view or download any of the videos in my library. I need this resolved. Is there a support I can contact? No matter what device I log in on or what browser I use I still get the same message

Re: Video file not found / unable to view any video

PostPosted: Sat Aug 26, 2023 5:15 am
by gunsnammochannel
I believe this newly purchased video is causing this issue. can admins please remove this video from my library and see if my library will go back to normal?

Re: Video file not found / unable to view any video

PostPosted: Sat Aug 26, 2023 12:00 pm
by misangrenegra2
gunsnammochannel wrote:I believe this newly purchased video is causing this issue. can admins please remove this video from my library and see if my library will go back to normal?


I have the same issue with the new scene released today "New girl. First anal by MEGHAN CARTER. 1 on 1. LTP260", also i cannot download a lot of scenes from my library. What is happening?

Re: Video file not found / unable to view any video

PostPosted: Sat Aug 26, 2023 4:20 pm
by gunsnammochannel
everything was working this morning now back to the same issue. please advise

Re: Video file not found / unable to view any video

PostPosted: Mon Sep 04, 2023 10:06 am
by Kapwn
This issue should be fixed.

I have tried all the scenes and they are all working.

Video file not found / unable to view any video

PostPosted: Wed Feb 26, 2025 6:42 pm
by al.mal84
Hi. More and more of my videos that I PURCHASED. Are gone. I spent some money over here for a while. Kind of unfair. Can I get this resolved. Or reimbursed?? It’s most of all my bangbros scenes. Im still going through