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Re: Support FAQ

PostPosted: Fri Jan 12, 2024 8:18 am
by ryanjcharpentier
For SUPPORT, how do I change my username? Ie. make it easier to change, include this answer in your faq, and in the search results. Thank you!

Re: Support FAQ

PostPosted: Fri Jan 12, 2024 11:17 am
by Kapwn
Tell me your desired username

Re: Support FAQ

PostPosted: Fri Jan 12, 2024 4:13 pm
by thesoundizer
Kapwn wrote:Tell me your desired username



PRIVATE.COM videos purchased but cannot stream or download in 4k. please refund my 5 tickets immediately.
i just purchased a 4k video from Private and cannot download 4k version or even stream it.

GET ERROR 410 MESSAGE.

PLEASE REFUND THESE 5 TICKETS.
https://pornbox.com/application/watch-page/676642
Milena Ray, Wild Brunette Want

Re: Support FAQ

PostPosted: Wed Jan 17, 2024 6:57 pm
by Kapwn
5 tickets have been refunded.

Re: Support FAQ

PostPosted: Sun Jan 21, 2024 7:54 am
by hamzamkude
Kapwn wrote:5 tickets have been refunded.


I have bought DEUSA SUCUBO Scene but the video is still not available on my account and the money has been deducted from my account, please help refund it

Re: Support FAQ

PostPosted: Mon Jan 22, 2024 10:24 am
by Kapwn
hamzamkude wrote:
Kapwn wrote:5 tickets have been refunded.


I have bought DEUSA SUCUBO Scene but the video is still not available on my account and the money has been deducted from my account, please help refund it


This is a wrong thread for these types of questions.

Could you please send an email to support@pornbox.com with the link to the exact scene?

Re: Support FAQ

PostPosted: Fri Feb 02, 2024 7:04 am
by Enonymous
Can you please fix my log in? Google authenticator doesn't work!

Re: Support FAQ

PostPosted: Fri Feb 02, 2024 11:55 am
by Kapwn
Please contact us at support@pornbox.com so we can figure this thing out.

Re: Support FAQ

PostPosted: Sun Feb 04, 2024 8:07 pm
by thesoundizer
MAMBO PERV - MONTHLY SUBSCRIPTION ISSUE.

Please refund this subscription and end my membership as the vidoes are only 15Mbps bit rate quality.

Much lower then the 30Mbps on other studios.

I watch on 65inch screen so this poor quality looks bad and do not want to spend this money on low quality.

thank you. I only subscribed today.


Soundizer

REFUND THESE TICKETS PLEASE - VIDEO ISSUES

PostPosted: Sun Feb 04, 2024 8:47 pm
by thesoundizer
I just purchased the following videos using tickets, but as you can see they are low quality under 16Mbps video Bit Rate.
I cannot watch such low Bit Rate and only purchase 30Mbps like your Major studios have such as. - Pornworld, GONZO.


Please return the tickets for these 4 videos and so I can buy better quality videos.

OB149_Debora_Andrade_Mike_Steele_4K.mp4
OB176_Debora_Andrade_4K.mp4
OB167_Debora_Andrade_4K.mp4
OB161_Debora_Andrade_4K.mp4


The Soundizer

Re: Support FAQ

PostPosted: Mon Feb 05, 2024 4:51 pm
by Kapwn
Refunded

Re: Support FAQ

PostPosted: Sun Feb 11, 2024 9:16 am
by sharedware0001
Hello. I bought "3on1 Nikky Dream anal slut FM011" just now due to its solo scene.
But it contains a noisy background music, and I really want to get this video without the music.
So I tried to connect the support page but it does not work. There is only the white page.
What can I do to solve this problem?
The main issues are

1. Please let me know how to use the support chat. It shows only the white page.

2. Regarding the video "3on1 Nikky Dream anal slut FM011", I really want to get the video without the background music in the solo scene, and I think you have an original data (RAW) of this.
Could you please upload the video without the music?
If you could not, where can I ask someone for this?

Re: Support FAQ

PostPosted: Tue Feb 13, 2024 9:33 pm
by bbc19951
It won't let create a topic about performers in Porn World studio and others as it's says it's under maintenance whenever i try to do so, but let's me create any other topic and posts but performer related.

Please fix this error I kindly ask.

Re: Support FAQ

PostPosted: Sat Mar 23, 2024 1:39 pm
by NellyKent
I can’t post in my own feed

Re: Support FAQ

PostPosted: Mon Mar 25, 2024 12:46 pm
by Kapwn
What happens when you try to post there?

Re: Support FAQ

PostPosted: Sat May 18, 2024 12:59 am
by cillywillylboy
Hey can you please bring back scene view instead of studio view only? I used to be able to see all new scenes on 1 page now but I have to pick every studio individually and press New Scenes to check if there is anything new. This new change is so dumb :mad: