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No access to full version of bought content
Posted:
Mon Nov 07, 2022 12:05 pmby JB85
Hi,
i can only see the trailers on vids i already bought in my libary and not the full versions. I logged in and out for a few times already but to no effect, can you please log into the matter?
Best Regards
JB
Re: No access to full version of bought content
Posted:
Mon Nov 07, 2022 12:11 pmby ugoughi81
Same problem for me
My library
Posted:
Mon Nov 07, 2022 12:13 pmby grey00owl
Hi Kapwn,
I'm having problems watching my already bought scenes, they're marked as bought, but don't run, as I select them. It runs the triailer instead and the button "buy now" is active.
Please, solve the problem! Thanks!
Buy the way, I cannot find any longer the scene (bought) with Chelsy Sun and Vera Delight: I can understand that it was removed from the store, it shouldn't have been removed instead from my library.
With kind regards
New Scene Nicoel Black & Mina - Purcvhase does not work
Posted:
Mon Nov 07, 2022 12:18 pmby seedfeeder
Just bought this scene. But instead of getting to the page with download options, it just puts me back to the purchase button again...
Whats wrong?
Re: My library
Posted:
Mon Nov 07, 2022 12:21 pmby sjonesha
Same here and other comments. So hopefully they are working on it!
Re: No access to full version of bought content
Posted:
Mon Nov 07, 2022 12:22 pmby sjonesha
Same here
Re: My library
Posted:
Mon Nov 07, 2022 12:23 pmby mutantmo
Yeah, the same thing is happening to me.
Re: No access to full version of bought content
Posted:
Mon Nov 07, 2022 12:23 pmby bongani99
Me too. Can't access my scenes
Re: No access to full version of bought content
Posted:
Mon Nov 07, 2022 12:26 pmby seedfeeder
Same here...
Re: No access to full version of bought content
Posted:
Mon Nov 07, 2022 1:04 pmby sjonesha
Now fixed for me! Hope you guys sorted too
Re: My library
Posted:
Mon Nov 07, 2022 1:19 pmby Kapwn
I have notified the tech team about this problem.
Re: No access to full version of bought content
Posted:
Mon Nov 07, 2022 1:21 pmby Kapwn
Should be fixed now guys, please confirm.
Re: No access to full version of bought content
Posted:
Mon Nov 07, 2022 10:25 pmby mutantmo
Yeah my scenes are back in my library as full content and are accessible.
Re: No access to full version of bought content 
Posted:
Wed Nov 09, 2022 9:32 amby ugoughi81
fixed