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Requesting refund for scene
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Posted:
Mon May 23, 2022 6:16 pm
by shark1
Hello,
Yesterday I purchased '(Wet) 29 loads, Cum in Mouth, Lilit Sweet, Marina Gold, Bukkake, 5on1, BBC, Pee drink, DP, Swallow' and found there is no 4K version for some reason even though it is a very recent release. I only download 4K scenes so I am shocked to see this scene cost 14 tickets with no 4k available.
I have purchased over 1200 scenes in my pornbox and have never asked for a refund before, so I think this is warranted, unless a 4K version will be available soon?
I started a chat with pornbox support a few minutes after buying the scene but have not heard anything back yet.
Re: Requesting refund for scene
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Posted:
Wed May 25, 2022 2:26 am
by shark1
Any response from admin? I think this is a reasonable request considering how much money I have spent here.
Re: Requesting refund for scene
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Posted:
Wed May 25, 2022 3:12 am
by dap-addict
shark1 wrote:I started a chat with pornbox support a few minutes after buying the scene but have not heard anything back yet.
Interesting that you could chat with PB support, because in my case it doenst work at all that chat.
I asked for this chat thing to be fixed as well as 2 refunds because of wet/dry double charge problem. 1 refund (the cheeper scene) I got, thanks, 2nd wet/dry double charged scene not and chat option also not resolved yet.
Re: Requesting refund for scene
![Post Post](./styles/lp/imageset/icon_post_target.gif)
Posted:
Wed May 25, 2022 4:25 am
by xxxVIPERxxx
Give them time, I am sure they are swamped with requests for support and customer service, and the number of people working to resolve these matters are fairly limited.
Re: Requesting refund for scene
![Post Post](./styles/lp/imageset/icon_post_target.gif)
Posted:
Wed May 25, 2022 2:29 pm
by Kapwn
shark1 wrote:Hello,
Yesterday I purchased '(Wet) 29 loads, Cum in Mouth, Lilit Sweet, Marina Gold, Bukkake, 5on1, BBC, Pee drink, DP, Swallow' and found there is no 4K version for some reason even though it is a very recent release. I only download 4K scenes so I am shocked to see this scene cost 14 tickets with no 4k available.
I have purchased over 1200 scenes in my pornbox and have never asked for a refund before, so I think this is warranted, unless a 4K version will be available soon?
I started a chat with pornbox support a few minutes after buying the scene but have not heard anything back yet.
So sorry, I have missed your message for some reason.
The scene has been refunded.
I am checking if it is on purpose, or a mistake, that there is no 4K.
Re: Requesting refund for scene
![Post Post](./styles/lp/imageset/icon_post_target.gif)
Posted:
Wed May 25, 2022 6:48 pm
by shark1
Thank you Kapwn! I thought it was odd not having a 4k version available too, perhaps an oversight.
Re: Requesting refund for scene
![Post Post](./styles/lp/imageset/icon_post_target.gif)
Posted:
Wed May 25, 2022 7:06 pm
by dap-addict
shark1, I think I've seen this scene released twice. 1 had actually a 4K version.
Studio PL has a very strange release policy.
Re: Requesting refund for scene
![Post Post](./styles/lp/imageset/icon_post_target.gif)
Posted:
Thu May 26, 2022 4:43 pm
by shark1
Yeah that's very weird, I'm sure there is a 4k version, perhaps just an oversight. I would definitely be willing to purchase the scene again if a 4k version got uploaded.