Persisting problem of wet/dry version double charge

[dap-addict]

Again I got charged twice for first wet and than dry again.
Had that problem already on Saturday.

Total is about 18TKT
Can you please refund them to me!


Btw, also I dont understand why this problem happens again and again for last few months? Wouldnt be easier to solve instead of every single time support has to invest time to check and refund again and again and again with many users?

[Kapwn]

Hi, dry version has been refunded.

Yeah, I would like that too, but it usually works.
I will collect some info.

[dap-addict]

Thanks, Kapwn!
But on Sat I think also this scene has been charged 2x wet/dry: https://pornbox.com/application/watch-page/72923
This scene or another one bought in that shopping time frame.
Can you please have a look again?
Thanks!

[dap-addict]

Btw, there is a strange bug with wet/dry imho. Just bought GIO1960 wet, and than wanted to add dry version for 0tkt to my library but there ticket price is still full, but $ price is much lower indeed, as if 1kt would convert only to 0,3tkt (when in reality it is about 0,9tkt now). Maybe you want also to have a look into this bug - in order to solve problem more systematically.

[dap-addict]

Thanks, Kapwn!
But on Sat I think also this scene has been charged 2x wet/dry: https://pornbox.com/application/watch-page/72923
This scene or another one bought in that shopping time frame.
Can you please have a look again?
Thanks!

Bump!

[Kapwn]

Thanks, Kapwn!
But on Sat I think also this scene has been charged 2x wet/dry: https://pornbox.com/application/watch-page/72923
This scene or another one bought in that shopping time frame.
Can you please have a look again?
Thanks!

Bump!

Your scenes have been refunded, I have replied to your mail as well.

[dap-addict]

Thanks, Petr! Good thing is that always when I see you signed to solving a shopping problem I know in the end there will be a good solution.