Refund Inquiry

Hi,
If I already paid for the reload of TKTs using the debit card on file by mistake since I didn’t intend to reload more TKTs and I didn’t use the TKTs to purchase scenes/videos, can I still get a full refund immediately?
If I already paid for the reload of TKTs using the debit card on file by mistake since I didn’t intend to reload more TKTs and I didn’t use the TKTs to purchase scenes/videos, can I still get a full refund immediately?