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Please Fix my download issues. Files are corrupted.
Posted:
Sun Jan 09, 2022 1:12 pm
by TUP
Still waiting for reply from Support.
Please Fix my download issues.
Files are corrupted.
Please Put me on a better Server or Reset something.
I paid allot of money for these videos.
All January it is like this.
Many many thanks.
Re: Please Fix my download issues. Files are corrupted.
Posted:
Thu Jan 13, 2022 2:02 am
by dpk333
+1 approximately 1 in 3 of the files I download (especially 4K) are corrupted. What is going on with that?!
Re: Please Fix my download issues. Files are corrupted.
Posted:
Fri Jan 14, 2022 8:58 pm
by goodfella89
TUP wrote:Still waiting for reply from Support.
Please Fix my download issues.
Files are corrupted.
Please Put me on a better Server or Reset something.
I paid allot of money for these videos.
All January it is like this.
Many many thanks.
same here, still download errors
Re: Please Fix my download issues. Files are corrupted.
Posted:
Sat Jan 15, 2022 3:20 pm
by Kapwn
Hi, I have spoken with the developers and they know about the problem.
I hope this issue will be solved soon for you guys. Sorry for the situation.
Re: Please Fix my download issues. Files are corrupted.
Posted:
Wed Feb 02, 2022 10:14 pm
by goodfella89
still download errors which lead to corrupted files. When will this be fixed?
Re: Please Fix my download issues. Files are corrupted.
Posted:
Thu Feb 03, 2022 4:39 am
by g1ndude
Thought it was just me and my internet. Same problem. Downloads take forever then after they're finally done they stop playing 3/4 of the way through.
Just spent a literal hour downloading SZ2812 4K (without any network errors, btw) only to have the video stop 34 minutes in. Luckily I check for these things now
Trying to download the 1080p and it jumps between 30 minutes to 8 hours. For a 4 GB file. Kind of absurd, guys
Re: Please Fix my download issues. Files are corrupted.
Posted:
Wed Feb 09, 2022 9:06 am
by goodfella89
Kapwn wrote:Hi, I have spoken with the developers and they know about the problem.
I hope this issue will be solved soon for you guys. Sorry for the situation.
Issue is still not fixed. I have to download every file at least two times or more. What do you mean with "soon"? Considering the premium price policy here, this is ridiculous and not acceptable. Fire those devs and get some professionals!!!
Re: Please Fix my download issues. Files are corrupted.
Posted:
Wed Feb 09, 2022 12:20 pm
by Kapwn
goodfella89 wrote:Kapwn wrote:Hi, I have spoken with the developers and they know about the problem.
I hope this issue will be solved soon for you guys. Sorry for the situation.
Issue is still not fixed. I have to download every file at least two times or more. What do you mean with "soon"? Considering the premium price policy here, this is ridiculous and not acceptable. Fire those devs and get some professionals!!!
Hi, Could you please send us a message at
https://pornbox.com/support with some additional details?
Specific things like scene name, your location and operating system, your browser and addons you are using.
Thank you.
Re: Please Fix my download issues. Files are corrupted.
Posted:
Fri Feb 11, 2022 9:15 am
by jean_philippe_d
I have the same problem. Downloads are extremely slow, and most of the time when it finally finished the file was corrupted. The streaming videos are also very slow and will stop many times when watching. Overall, my membership is almost unusable right now. They should refund us for this because I clearly don't have access for what I've paid for.
Re: Please Fix my download issues. Files are corrupted.
Posted:
Tue Feb 15, 2022 12:32 am
by lightrider
same problem for over one year; bad support on this site.
Re: Please Fix my download issues. Files are corrupted.
Posted:
Fri Feb 18, 2022 9:43 am
by goodfella89
Issue still not fixed
Re: Please Fix my download issues. Files are corrupted.
Posted:
Sat Feb 19, 2022 12:17 pm
by Kapwn
Hello,
I have spoken to the technicians and they are working on upgrading our infrastructure.
This is a complicated process where we do not want to turn off the system (obviously) and at the same time we have to change a few things.
This upgrade should come in a matter of 1-2 weeks, so hopefully we will get full downloads to everybody soon!
Re: Please Fix my download issues. Files are corrupted.
Posted:
Sat Feb 19, 2022 2:35 pm
by matte080485
Set something good to download.
all files are corrupted
it is no possible
we spent a lot of money to do it