Page 1 of 1

Session expired error

PostPosted: Sat May 02, 2020 2:46 pm
by j0hannes_89
Hi, I'm getting the Session expired error whenever I try to access my purchased videos. Any help?

Re: Session expired error

PostPosted: Wed May 06, 2020 2:15 pm
by Kapwn
Please try now, I have made some changes and you should be able to download again.

If you need further assistance, please let us know.

Re: Session expired error

PostPosted: Sun Jun 14, 2020 10:20 pm
by T3U
Hi, I'm getting the Session expired error whenever I try to access my purchased videos. Any help? :mad:

Re: Session expired error  Topic is solved

PostPosted: Mon Jun 15, 2020 10:33 am
by alena-vdonsk
T3U wrote:Hi, I'm getting the Session expired error whenever I try to access my purchased videos. Any help? :mad:


Hi, the cause of the problem is that you are using a VPN from a lot of different places. The same behavior looks like your account hacked and the system trying to protect your data/cards/scenes and block the access.
We have unblocked your account.
Please, take into account for future better to do not use VPN or use it only from 1 place.