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Missing Purchased Scenes
Posted:
Thu Jun 27, 2019 4:12 pmby vinpin
I bought the Gonzo monthly pack for June 2019 but the new vids SZ2047 and SZ2217 that posted after site maintenance are appearing unpurchased. Please fix this issue and any potential issues with the rest of the June 2019 Gonzo vids appearing unpurchased for paying customers.
Re: Missing Purchased Scenes
Posted:
Thu Jun 27, 2019 4:31 pmby utopiaa
Same problem here
Re: Missing Purchased Scenes
Posted:
Thu Jun 27, 2019 5:28 pmby elfriede
Same to me, I also wrote a message to the support team.
Re: Missing Purchased Scenes
Posted:
Thu Jun 27, 2019 11:47 pmby marius1080
It wasn't site maintenance. There was a message on the front page that they were attacked with a small loss in data and general site mayhem. There wasn't a data breach or any customer info stolen, but it looks like they're still getting everything back to normal.
Re: Missing Purchased Scenes 
Posted:
Fri Jun 28, 2019 12:49 amby vinpin
Bug looks fixed now. New June vids after the attack now properly showing up as purchased.
Re: Missing Purchased Scenes
Posted:
Fri Jun 28, 2019 10:05 amby alena-vdonsk
vinpin wrote:I bought the Gonzo monthly pack for June 2019 but the new vids SZ2047 and SZ2217 that posted after site maintenance are appearing unpurchased. Please fix this issue and any potential issues with the rest of the June 2019 Gonzo vids appearing unpurchased for paying customers.
Hi, as I can see the video is available for you in your pornbox.
Do you still have an issue with that?
Re: Missing Purchased Scenes
Posted:
Fri Jun 28, 2019 10:09 amby alena-vdonsk
We have checked your requests and didn't find issues with scenes.
Please let me know here if someone still has an issue with not activated scenes by the monthly pack.
Re: Missing Purchased Scenes
Posted:
Fri Jun 28, 2019 6:20 pmby elfriede
The missing scenes are now all available for me.
Thanks for the support.