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Please open my account

PostPosted: Wed Oct 31, 2018 1:19 am
by accountblocked
I submitted a ticket to support 5 days ago and have not heard anything. My username is vvvv84 , and when I try to login I'm asked to use Google Authenticator App or SMS. I have not registered either option to this site and I don't know why my account is suddenly locked. Can someone assist?

Re: Please open my account

PostPosted: Sun Nov 04, 2018 5:55 am
by accountblocked
So it has been 9 days now. What is the normal handling time for reopening closed accounts?

Re: Please open my account

PostPosted: Sun Nov 04, 2018 2:55 pm
by xxx
Our support will check with you tomorrow.

Re: Please open my account

PostPosted: Mon Nov 05, 2018 6:44 pm
by vvvv84335
Support have resolved the issue. Thank you for your assistance! :)