Download Problem after buy tickets

[supergeorges]

When I buy news tickets, I have always the same problem : I can't download the videos.
After the problem is solved by a support person...
But if I buy others tickets the problem come always...
What can I do ?

[Kapwn]

Usually the system blocks you automatically - different name on CC? Prepaid cards etc...
You should be able to unblock yourself through sms or mail though.

Thank you.

[ldknepper]

Still problems with site and taking credits without receiving ability to download.
The system owes me 16 credits.

[calchill333]

I'm having the same problem, been charged 3x now for the new kirschleyswoon scene, and it still says I haven't payed for it. Please fix


Calchill

[Kapwn]

Refunds have been issued.
Problems are solved now.