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High amount of debited tickets due to server error
Posted:
Mon May 02, 2016 12:12 pm
by Pedrolito
hello, I have been trying to buy and download the scene "Busty slut Emily Thorne classic LP anal treatment with DP & gapes SZ1289" but a message regarding server problems kept appearing, and every new try in buying the scene resulted in debiting again my Premium tickets each new try. And I just recently recredited with 40 tickets on april 27th, bought some scenes but I had plenty left. So I would need you to recredit the great amount of tickets this error costed me, as well as fix the problem that avoid me to download the scene. Thank you
Re: High amount of debited tickets due to server error
Posted:
Mon May 02, 2016 12:19 pm
by number1s
I experienced the same problem. I have been debited 18 tickets for GIO174 without getting the download!
Plus the 'contact support' function from Pornbox does not appear to work.
Plus the Forum still has problems - triple postings.
Some serious server issues?
Re: High amount of debited tickets due to server error
Posted:
Mon May 02, 2016 12:24 pm
by kyle817
Think iv had the same problem, does anyone know when this has happened in the past if the just auto refund you or do you need to e-mail support?
Re: High amount of debited tickets due to server error
Posted:
Mon May 02, 2016 12:26 pm
by Pedrolito
Wow, at least I don't feel alone with my problem. Represent guys, we're gonna make it !
Re: High amount of debited tickets due to server error
Posted:
Mon May 02, 2016 12:26 pm
by Kapwn
Please send support message, I will look at your accounts.
Thank you.
Re: High amount of debited tickets due to server error
Posted:
Mon May 02, 2016 12:40 pm
by Pedrolito
I've already tried many times to use the contact form but it get stuck in "code verification failed" whereas I am typing the right code displayed in Captcha
Re: High amount of debited tickets due to server error
Posted:
Mon May 02, 2016 12:41 pm
by hoa705877
Same happened to me , lost around 15 tickets without buying anything, tried to send support an E-mail but it's not working also giving me Code verification failed.
Re: High amount of debited tickets due to server error
Posted:
Mon May 02, 2016 12:46 pm
by james.gordon.lp
hello. have tried submitting a support ticket but the form does not seem to work. am facing a similar issue.
Re: High amount of debited tickets due to server error
Posted:
Mon May 02, 2016 2:20 pm
by Kapwn
Hi, yeah that did not occur to me that might happen.
Anyway, we will refund all your tickets as soon as the attacks stop.
Right now it is dangerous, thank you for your patience.
Re: High amount of debited tickets due to server error
Posted:
Tue May 03, 2016 8:40 pm
by bbwarrior
yeah the same thing happened to me guys, even the thing with the captcha saying it wasnt working, but it did, as i got about 11 emails come through saying my support request had been received, lol. but yeah contact support and they will sort it out like they did with me
* edit * i am now down to 11 tickets again, and i havent spent any!
they must still be having issues
Re: High amount of debited tickets due to server error
Posted:
Wed May 04, 2016 11:45 am
by Pedrolito
me too, although they said it will be fixed, I am still at... 1.9 tickets !!! whereas I bought 40 tickets a couple of days ago and just used a few of them. I definitely hate this ticket system compared to usual memberships on all other porn sites
Re: High amount of debited tickets due to server error
Posted:
Wed May 04, 2016 8:27 pm
by bbwarrior
i got my tickets back guys, they have stayed this time, lol, so all of yours should be back to normal too hopefully
thanks legalporno team!
Re: High amount of debited tickets due to server error
Posted:
Wed May 04, 2016 11:07 pm
by nairolf1606
Thanks for restoring my tickets!
Re: High amount of debited tickets due to server error
Posted:
Thu May 05, 2016 1:06 am
by tubby4923
And thanks also from me for restoring my tokens too.
Re: High amount of debited tickets due to server error
Posted:
Thu May 05, 2016 11:41 am
by Pedrolito
Now I have my tickets back, thank you very much. Cheers !