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Main site not available - purchase error
Posted:
Mon May 02, 2016 12:08 pm
by Kapwn
We are currently under DDOS attack and we are working to resolve them.
Sorry for the inconveniences, the site should be operational for now, but there might be problem when buying a scene.
Do not worry though, we will refund/give you the scenes for all as soon as possible.
Re: Main site not available - purchase error
Posted:
Tue May 03, 2016 11:31 am
by IIdarksoulII
Thx for the information.
Re: Main site not available - purchase error
Posted:
Wed May 04, 2016 2:02 am
by vinpin
I was also affected by purchase error. I sent a support ticket but at the time the site was still twitchy and I ended up sending numerous amounts of the same msg without knowing it. They were all deemed solved without actually solving my problem. I reopened one of the tickets so hopefully it will get fixed soon, thanks from me as well for the information.
Re: Main site not available - purchase error
Posted:
Wed May 04, 2016 9:45 am
by Kapwn
Hi, I deal with the tickets. If I did not reply to one of your mails I am sorry.
We had refunded / purchased your scenes globally. If you still have issues with ticket numbers, let us know. I will look at all the problems one person at a time then.
Thank you.
Re: Main site not available - purchase error
Posted:
Wed May 04, 2016 12:54 pm
by vinpin
Hi Kapoun,
Am still having issues and sent you another support ticket, thank you again for your time.
Re: Main site not available - purchase error
Posted:
Thu May 05, 2016 3:03 am
by vinpin
Problem solved, thanks support for the tkt restoration.