Moderator: aleksey_k
nickc wrote:23:50 here in the UK and can't even stream a preview at 720p on my 200Mbps connection. During the week I purchased a 4K video which took around 7 hours to download overnight. I've been a member since launch and used to download everything but due to this ongoing issue I haven't renewed my subscription or bought any tickets in 6 months. I have 14 tickets remaining and once they're gone so am I. Very disappointing.
deu wrote:kidloco2 wrote:I think it's LP cloud storage servers' issue. Interestingly I'm able to download some LP scenes or BTS videos with much faster speed (~1.5MB/s), but for the rest of the scenes it's very slow (~100-150kB/s). It's a pain.
Cloud storage is currently able stream any video up 3600MB/s which is equal to total capacity of internet connection (40Gbps). Peak usage of cloud storage is fluctuating around 5-10%, and its no exception to observe downloads close to 1Gbps on local town fiber internet broadband. Bottleneck is congested internet itself only, even if we buy most expensive transit traffic from Level3 and Telia, internet's largest tier-1 providers, their performance still sucks as the global internet backbones are simply congested. We are now working on deploying more download mirrors and direct connection peerings across world, especially in places of Internet Exchange points where your ISPs connect. It will help everyone to download and stream faster, we are determined to solve this issue so you can download quickly. I will update you as we progress, we are taking this issue most seriously and want to deliver you best experience as soon as we can.
kidloco2 wrote:Thank you for your answer and sorry about my miss-assumption. Hope you will find a good solution appropriate for this site soon.
Sir Noel wrote:I hope this is sorted soon, I actually just logged to post I was cancelling over this but will wait. I haven't been able to downlaod a scene for a few eeeks, it takes 10 hours per scene and my pc isn't on that long before I have to go out and turn it off.
victoriavene wrote:My download spped has ground to a halt the last two weeks.
soupnet1 wrote:I just joined and feel ripped off. Streaming, even at 480p, doesn't work. Downloads take more than a day. This site is a scam.
ticket97 wrote:No, the site is not a scam, and download speeds are not guaranteed. However, I'm in the United States with 70mbps internet, and downloads are taking hours. This is completely unacceptable, and this has been an issue for a long time.
deu wrote:ticket97 wrote:No, the site is not a scam, and download speeds are not guaranteed. However, I'm in the United States with 70mbps internet, and downloads are taking hours. This is completely unacceptable, and this has been an issue for a long time.
I completely understand your point. We are working to establishing a download mirror in North America, that should soon improve this once for all. Apologies for inconvenience and thanks for patience - we are taking this most seriously and putting much effort into solving this asap.
deu wrote:We are aware of lower speed of downloads from parts of world
lpmppa wrote:All I've read for the past month or so is that you've been working on fixing this. When will it actually be fixed?
Black_Fox wrote:And in which parts of the world the download speed is decent cause mine is not among them since last quarter of 2016.
wunker wrote:4k? Lol
I wish i could download VGA videos is less than 3-4 hours.I used to download Full HD videos in less than 1 hour, not anymore.
twistedvincent wrote:I had started another thread then saw this. I hope this is fixed asap as I'm downloading the 4K videos now and it's quite ridiculous.
inewton wrote:I too am experiencing the same issues. The site is pretty much unusable. Please keep us informed.
sales6611 wrote:I send a ticket for speed and now I see this
I hope you guys can improve fast.
twistedvincent wrote:Your lucky...
my speeds USED to be great, so I know it's not me.
I'm only having the problem with LP.
Seraph0257 wrote:ugh, used to be I could download 5-6 vids at the same time, now molasses in winter comes to mind. Only with LP, hope you fix this soon.
wunker wrote:New low for me today.I bought SZ1656 and tried to download fllHD and goes up to 8-10 hours, then i tried twice VGA crashing both and here i'am unable to donwload the scene.
Bear in mind that for some of us buying scene is a waste of money nowadays
Chazzum wrote:I'm going to add to the chorus of discontent.
Perhaps LP is a victim of it's own popularity? More customers = more demand = more stress on your servers and bandwidth.
deu wrote:
Problem is not our bandwidth not our servers, but simply the fact that internet backbone sucks. Downloads are now located in EU, and even if we buy A LOT of EXPENSIVE premium transit traffic and have plenty of bandwidth, still the performance is not good for remote places like US, where its your ISPs who save on transit traffic and generally congested undersea cables between Europe and Americas. Locally, we have cases where customers are able to fetch with 1Gbps with fiber optic connection, so bottleneck is not at our side. We are working hard on establishing more download locations and bring content close to you, so you can fetch your content faster, especially for 4k which indeed is huge filesize. For now, try to fetch smaller files and use download manager to download in more threads. Apologies for inconvenience and thanks for your patience, i will inform here on our progress.
Chazzum wrote:deu wrote:The tip on using a download manager is an excellent one and it really helps to ultimately get complete files: My GIO180 download ultimately took about 18 hours (not 5 days). Speeds definitely vary up and down.
magizi87 wrote:So, if I pay for a VPN with unlimited bandwidth, on a European server, I'll get good download speed from LP?
Which country would be the best pick?
t-unit wrote:You guys used to have fast DL. Now I am getting 60kb/s, my 4K movie will take a day!!! WTF? Is this a joke?
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