Refund of Tickets and Membership

[sudip.ghosh.ps42]

Hi

I had purchased 35 tkts against the above username on 28th June 2024

I had purchased 42 tkts against the above username on 28th June 2024

Kindly refund the following against the above and deduct the tickets

Thank you

[Kapwn]

Hello,

I am not sure I understand your request.

You have made the "reload of tickets" purchase (35 tickets) by mistake?

[sudip.ghosh.ps42]

Kindly deduct 42 and 35 tickets ( Total 77 )

Refund me kindly against the same

[Kapwn]

According to our terms and Conditions we are unable to refund you the whole fee, as the refund procedure costs quite a lot for us: we have to pay transaction and refund transaction fees, support costs incur, our bank account's reputation suffers. We only refund full amount in case of our system's failure. Here are the 2 options you could use:

Please choose one.

We can refund you 60% of those fees.
You can continue using your membership till the end of subscription period and keep the tickets.


Please inform us what option would you prefer to use.

[sudip.ghosh.ps42]

I choose the refund option

Kindly proceed with that

[Kapwn]

Refund was performed.

The Returned amount should be displayed in your bank statement in several days (This depends on your bank, however it usually takes up to 7 business days).