My session expires immediately.

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Starrio
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My session expires immediately.

Postby Starrio » Sun Feb 09, 2020 12:02 pm

Since I paid for my monthly membership I can't see anything on my library. As soon as I click on my videos it logs me out saying my session has expired, and I can't get to see anything. It is really frustrating. All I can see is the store, but once I go to my library, it kicks me out.

avanfurwet
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Re: My session expires immediately.

Postby avanfurwet » Sun Feb 09, 2020 1:06 pm

Try the support board, not Gonzo studio board.

This is a known problem, and very frustrating. Probably support will advise you to clear cookies and try again, so may be worth trying that yourself before contacting them.

Good luck.

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Starrio
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Re: My session expires immediately.

Postby Starrio » Mon Feb 10, 2020 11:49 pm

avanfurwet wrote:Try the support board, not Gonzo studio board.

This is a known problem, and very frustrating. Probably support will advise you to clear cookies and try again, so may be worth trying that yourself before contacting them.

Good luck.


I tried using Microsoft edge instead of Google Chrome, and it works with Edge, but now I have a new problem, and that is that non of my download finish, they start downloading fast, but after an hour or so they get stuck, and they won't finish downloading, which is also very frustrating because I can't download any of the videos I have as a consequence.

avanfurwet
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Re: My session expires immediately.

Postby avanfurwet » Tue Feb 11, 2020 10:14 am

stratogustav wrote:
avanfurwet wrote:Try the support board, not Gonzo studio board.

This is a known problem, and very frustrating. Probably support will advise you to clear cookies and try again, so may be worth trying that yourself before contacting them.

Good luck.


I tried using Microsoft edge instead of Google Chrome, and it works with Edge, but now I have a new problem, and that is that non of my download finish, they start downloading fast, but after an hour or so they get stuck, and they won't finish downloading, which is also very frustrating because I can't download any of the videos I have as a consequence.

You could try using a download manager.
I've used both "Internet Download Manager" (paid) and "Xtreme Download Manager" (freeware) and both work well with LP.
A good dl manager should speed up your downloads and also resume after any drop out of internet signal.


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