My subscription keeps cancelling

[JEYjosbizarreadventure]

even after I try and reactivating?

[xxxVIPERxxx]

You should contact Support, it happened to me a lot too. They will help and guide you.

[Kapwn]

even after I try and reactivating?

I have cancelled your membership manually. You can now purchase a new one.

You do not lose anything in the process. Your scenes are still yours and your tickets as well.

[JEYjosbizarreadventure]

I already reloaded twice after it said to reactivate. Is there any way for you guys to restart? I don't want to spend another $80 so soon after spending $160

[JEYjosbizarreadventure]

You should contact Support, it happened to me a lot too. They will help and guide you.

I've been trying for 7-8 weeks and no response

[Kapwn]

I already reloaded twice after it said to reactivate. Is there any way for you guys to restart? I don't want to spend another $80 so soon after spending $160

You keep buying Reload of tickets.

That is not a membership. If you want a subscription, please purchase the 3 month TKT membership - that is what you previously had.

[JEYjosbizarreadventure]

Except as I said, I couldn't due to a bug on your site's end? It kept saying reactivate and then deactivating my subscription? I should have had a new sub 2 weeks ago

[Kapwn]

I have cancelled the membership manually.

You should be able to purchase it now. I cannot reinstate the membership for you and charge your card.