my membership was cancelled

by **netzerkaiser** » Wed Jan 27, 2021 3:57 pm

Hi, for some reason my membership was cancelled because you had problem processing payment. What should I do? Thanks.

by **Kapwn** » Wed Jan 27, 2021 5:26 pm

The payment was declined by your bank, either you can contact them and ask what happened with the charge to Gtfcharge.com or you can try a different card or you can switch to PayPal.

Your membership is automatically prolonged by a week so you have time to figure this out.

by **netzerkaiser** » Wed Jan 27, 2021 5:29 pm

Kapwn wrote:The payment was declined by your bank, either you can contact them and ask what happened with the charge to Gtfcharge.com or you can try a different card or you can switch to PayPal.

Your membership is automatically prolonged by a week so you have time to figure this out.

Thanks Kapwn.

by **Kapwn** » Wed Jan 27, 2021 5:29 pm

No problem.

If you need some additional details, we can use the support system and communicate via mails.

by **netzerkaiser** » Wed Jan 27, 2021 7:14 pm

Kapwn wrote:No problem.

If you need some additional details, we can use the support system and communicate via mails.

Sure, I selected PayPal but surely I have to fill info in my paypal account? No hurry on getting baack to me, take your time, we'll get there.

by **netzerkaiser** » Wed Jan 27, 2021 7:39 pm

netzerkaiser wrote:
Kapwn wrote:No problem.

If you need some additional details, we can use the support system and communicate via mails.

Sure, I selected PayPal but surely I have to fill info in my paypal account? No hurry on getting baack to me, take your time, we'll get there.

Thanks, I see I had to contact you via email link. Did that. Cheers! I'm appreciating now the tough job you guys must have.

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