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Can't cancel a subscription

PostPosted: Sat Dec 28, 2024 5:17 pm
by maxalkire
I want to cancel a subscription. I have followed every step as described by the so called "How To" prompt and the steps to don't work. Here is what your website says:

Cancel Membership Recurring
Click on your name in the top right corner of your pornbox to see more information about your account.

To cancel membership recurring, locate the membership’s expiry date and click on it.

I have done this multiple times and cannot access the page to cancel a subscription. Please explain how to do so. This should be easier than it is. You should see that I am a reliable customer.

Re: Can't cancel a subscription

PostPosted: Sun Dec 29, 2024 6:04 pm
by Anselm_Weinberg
Try if you have any luck using this link.

https://pornbox.com/application/member/subscription

Re: Can't cancel a subscription

PostPosted: Mon Jan 06, 2025 10:31 am
by Kapwn
Hi,

I have tried from your account and was successful on first try.

Are you clicking on the expiry date?
What happens next?

The link sent by Anselm is correct and should lead to the same page.