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Recurring Payment Failed

PostPosted: Fri Dec 13, 2024 1:17 am
by williamoftaco
I'm not sure why this is, my payment card doesn't expire until 2026. But I'm not receiving the monthly allocation of 48 tickets.

Pornbox support <support@pornbox.com>

Dear user,

There appears to be a problem processing your recurring payment. If further attempts are unsuccessful, this may prevent the automatic renewal of your membership subscription on box

We prolong the membership for you to solve the problems. Your membership subscription will be active till the 2025-01-08...

Re: Recurring Payment Failed  Topic is solved

PostPosted: Mon Dec 16, 2024 4:19 pm
by Kapwn
I have cancelled your membership manually. You can now purchase a new one, there was some problem charging your card.

You do not lose anything in the process. Your scenes are still yours and your tickets as well.