by duuderino » Mon Jun 16, 2014 3:18 am
wow, i've been around xxx for a loooooooooooooong time. i have NEVER seen a company that is so completely out of touch with reality. to have absolutely no ability to communicate with customers to let them know that what they are paying for is NOT what they are being given. i have been a member of this website off and on for over a year now, and while legalporno has great content, they have obviously lost MANY MANY customers due to a complete lack of customer support for PAYING members.
the site itself goes down for DAYS on end, with NO updates either coming from the customer service departments or the online video team with video updates for the PAYING members. then of course, when the website does actually come back onilne, the insanely stupid pornbox goes down, making it IMPOSSIBLE to download content that the PAYING members are PAYING for!!!!!
and of course, even with all of the complaint threads and messages floating all around this forum, their is still absolutely NO communication from the customer support staff whatsoever. i've never seen a company so willing to infuriate their customer base and so willing to just let customers walk away from their site because they have no interest in running and accurately maintaining a website that has hands down the best content, with the worst service.
helloooooo, customer service, where are you??!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!??!?!?!?!?!? do u care at all about making money beyond the next couple months????