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Un-subscribeing at Sheer not possible anymore?

PostPosted: Thu Dec 21, 2023 11:19 am
by dap-addict
Since about 10 days I try to un-subscribe 3 Russian studios at Sheer, but no avail. Every time I got stuck in Ooops...support is working on it window. Site seems really badly maintained, much worse than pornbox - even its same owners!
WFT is happening?

Re: Un-subscribeing at Sheer not possible anymore?

PostPosted: Thu Dec 21, 2023 6:48 pm
by Kapwn
You should still be able to cancel through Pornbox I believe.

Re: Un-subscribeing at Sheer not possible anymore?

PostPosted: Thu Dec 21, 2023 11:57 pm
by dap-addict
Kapwn wrote:You should still be able to cancel through Pornbox I believe.

I don't see such an option on Pornbox. :(
How to do that there?
Where?
:confused:

Re: Un-subscribeing at Sheer not possible anymore?

PostPosted: Fri Dec 22, 2023 8:51 am
by dap-addict
Yesterday I sent this mail to support@sheer.com:
Today I see all these 3 subscription have been prolonged! WTF!!!!
Hi,
I cant unsubscribe on sheer.com since many days, there seems to be a bug.
I want to un-subscribe VK, Erika Korti Studio (EKS) and NRX from today. onwards.

Please help me do it!
Thanks!
dap-addict

Sheer at this point seems to be the fraud outlet of PB. :mad: :( :confused:

Re: Un-subscribeing at Sheer not possible anymore?

PostPosted: Fri Dec 22, 2023 10:16 am
by Kapwn
1) Log in to your account on Pornbox.
2) Navigate to the member's area. (Top right corner, click on your username and bring out the drop down menu)
3) Locate the expiry date of your membership; it is displayed in the top right corner of the screen, under your username, once you click on it.
4) Click on the expiry date.

By following these steps, you will be directed to the cancellation process, which you can complete to cancel your membership.

Link to your subscription information is also : https://pornbox.com/application/member/subscription

Re: Un-subscribeing at Sheer not possible anymore?

PostPosted: Fri Dec 22, 2023 3:14 pm
by dap-addict
Thanks a lot for that link, Kapwn, that works indeed!
I cancelled now and sent this message, but I am not sure there is any support there over at Sheer at all. :confused:
Please cancel immediately and re-imbourse me fee until Jan 21st. I already wrote a mail to support†sheer.com yesterday, but money was changed anyway. Thanks! dap-addict

Would it be possible for you to give me the 3 subscriptions charged for next month back because of Sheer page it was not possible to cancel in time?

Re: Un-subscribeing at Sheer not possible anymore?

PostPosted: Wed Dec 27, 2023 11:16 am
by Kapwn
Refund was performed.

The Returned amount should be displayed in your bank statement in several days

Re: Un-subscribeing at Sheer not possible anymore?  Topic is solved

PostPosted: Wed Dec 27, 2023 3:38 pm
by dap-addict
Thanks a lot for your comittement, Kapwn! :)