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"You authenticated from another country. Contact support"

PostPosted: Thu Feb 06, 2014 3:06 am
by realtip
I am a new member to LegalPorno/Pornbox, but I am having problems. Everytime I try to download a video, I get an error message that says, ""You authenticated from another country. Contact support." I live in the USA, and I have already contacted Support TWICE already, but have still receiced no reply. WTF is going on? They'll take my money, but won't allow to download anything. I haven't been able to download or stream a single video since I joined about four days ago. Can someone please help with this issue? If I continue to get no response, I'll have no other choice except to seek a refund. This is absolutely ridiculous.

Re: "You authenticated from another country. Contact support

PostPosted: Thu Feb 06, 2014 7:14 am
by klapphatt
realtip wrote:I am a new member to LegalPorno/Pornbox, but I am having problems. Everytime I try to download a video, I get an error message that says, ""You authenticated from another country. Contact support." I live in the USA, and I have already contacted Support TWICE already, but have still receiced no reply. WTF is going on? They'll take my money, but won't allow to download anything. I haven't been able to download or stream a single video since I joined about four days ago. Can someone please help with this issue? If I continue to get no response, I'll have no other choice except to seek a refund. This is absolutely ridiculous.

hi realtip
sorry to hear u have problems,how did u contact support?try send a private message to either Dan or TimB,i did that,and they was very helpful

Re: "You authenticated from another country. Contact support

PostPosted: Thu Feb 13, 2014 6:16 pm
by Kapwn
Already solved by e-mail.

Re: "You authenticated from another country. Contact support  Topic is solved

PostPosted: Sat Feb 15, 2014 1:13 am
by wally80
Hi, im a new member, i purchase two scenes but when i try download it i get the following error "Your account has restrictions for access to premium content because of authentication from another country. You can unblock account automatically or contact support to re-activate your account". How can i fix this error, please help, thank you.