PornBox.com

I just bought a video, went to download, and got this:
Video not found (code #jundtvsxuv)

If it's not available, why would you sell it then?

Which video exactly?

I had the option to buy it yesterday, and here it is, back today, but my tickets are still gone. So I buy the video, then they don't release it, and now I'm out of those tickets too??

https://pornbox.com/application/watch-page/720711

I have found the scene in question named "elina sanz" and refunded it in tickets to your account.

Thank you.