High-level videos downloads denied. Please, contact support.

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ctdash
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High-level videos downloads denied. Please, contact support.

Postby ctdash » Fri Nov 29, 2013 3:51 pm

I just paid for the 30 days membership and I can't download any movies. It gives me the message in the title every time. Can someone help me?

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TimB
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Re: High-level videos downloads denied. Please, contact supp

Postby TimB » Fri Nov 29, 2013 8:19 pm

Please write me your username via private message

ctdash
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Re: High-level videos downloads denied. Please, contact supp

Postby ctdash » Fri Nov 29, 2013 8:36 pm

Ok. I sent you the private message.

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TimB
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Re: High-level videos downloads denied. Please, contact supp

Postby TimB » Fri Nov 29, 2013 8:49 pm

Resolved.

ctdash
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Re: High-level videos downloads denied. Please, contact supp

Postby ctdash » Fri Nov 29, 2013 8:55 pm

Thank you very much.

Duranpc2001
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Re: High-level videos downloads denied. Please, contact supp

Postby Duranpc2001 » Tue Dec 03, 2013 4:27 am

Hi, I have recently joined legalporno and I am receiving precisely this error when trying to download content via pornbox. I ended up at this forum via a suggestion from a happy user that posted on adult DVD talk. Not sure if you can help or at least point me in the right direction. I have gone through the proper process as well and notified support of the issue. Any help is greatly appreciated. Thank you in advance!

xaccordsirx
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Re: High-level videos downloads denied. Please, contact supp

Postby xaccordsirx » Tue Dec 03, 2013 6:46 am

I tried to download a scene I paid for now it wants a bank account number when the scene is already paid for? this is not right, why is everyone having the same problem?

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TimB
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Re: High-level videos downloads denied. Please, contact supp

Postby TimB » Tue Dec 03, 2013 10:21 am

Duranpc2001 wrote:Hi, I have recently joined legalporno and I am receiving precisely this error when trying to download content via pornbox. I ended up at this forum via a suggestion from a happy user that posted on adult DVD talk. Not sure if you can help or at least point me in the right direction. I have gone through the proper process as well and notified support of the issue. Any help is greatly appreciated. Thank you in advance!


Resloved

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TimB
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Re: High-level videos downloads denied. Please, contact supp

Postby TimB » Tue Dec 03, 2013 10:27 am

xaccordsirx wrote:I tried to download a scene I paid for now it wants a bank account number when the scene is already paid for? this is not right, why is everyone having the same problem?


Our security regulations require all customers to confirm ownership of card to be able to access high-level content.
Please go to http://legalporno.com/docs/attestation to pass bank card attestation.
There you will find detailed description of attestation procedure.

Duranpc2001
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Re: High-level videos downloads denied. Please, contact supp

Postby Duranpc2001 » Wed Dec 04, 2013 12:43 am

Thank you very much! working now! :)

kurume
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Re: High-level videos downloads denied. Please, contact supp

Postby kurume » Sat Dec 07, 2013 1:23 pm

ctdash wrote:I just paid for the 30 days membership and I can't download any movies. It gives me the message in the title every time. Can someone help me?

I have the same problem. I paid by card, and I have 3D Secure on my card, when I was paying for subscription, system asked my password for 3DSecure, I successfully entered it.

jakeshadow
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Re: High-level videos downloads denied. Please, contact supp

Postby jakeshadow » Tue Dec 17, 2013 1:34 am

I have the same error msg

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TimB
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Re: High-level videos downloads denied. Please, contact supp

Postby TimB » Tue Dec 17, 2013 8:40 am

jakeshadow wrote:I have the same error msg


Resolved

garbage_man
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Re: High-level videos downloads denied. Please, contact supp

Postby garbage_man » Wed Dec 18, 2013 1:45 am

I also have this problem. "Here is problems with video file detected. Please contact support."

batteryman
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Re: High-level videos downloads denied. Please, contact supp

Postby batteryman » Fri Dec 20, 2013 3:58 pm

I get this message: "High-level videos downloads denied. Please, contact support."
Help me, please. :)

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TimB
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Re: High-level videos downloads denied. Please, contact supp

Postby TimB » Fri Dec 20, 2013 10:37 pm

batteryman wrote:I get this message: "High-level videos downloads denied. Please, contact support."
Help me, please. :)


Resolved

isbase
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Re: High-level videos downloads denied. Please, contact supp

Postby isbase » Fri May 23, 2014 1:52 am

hi i have this message : "High-level videos downloads denied. Please, contact support. Contact support to unlock your account. please help :)

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Kapwn
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Re: High-level videos downloads denied. Please, contact supp

Postby Kapwn » Thu Jun 05, 2014 4:46 pm

Please post a support ticket if you didn't already. We will handle it from there.

Thank you.


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