Unable to cancel membership

Something not working correctly? Let us know here

Moderator: aleksey_k

redcityengines
Junior Member
 
Posts: 1
Joined: Tue Sep 26, 2023 7:02 pm
Karma: 0

Unable to cancel membership

Postby redcityengines » Fri Sep 29, 2023 12:11 am

Trying to cancel membership, and each time I am directed to a screen that says "oops! something went wrong. An error occurred (code #..." and there has been no response from multiple support requests.

User avatar
Kapwn
Support
 
Posts: 2735
Joined: Thu Feb 13, 2014 11:15 am
Karma: 0

Re: Unable to cancel membership

Postby Kapwn » Fri Sep 29, 2023 11:44 am

Hi,

I have not found any subscriptions on your account.

here's how you can cancel your membership manually though.

1) Log in to your account on Pornbox.
2) Navigate to the member's area.
3) Locate the expiry date of your membership; it is displayed in the top right corner of the screen, under your username, once you click on it.
4) Click on the expiry date.

By following these steps, you will be directed to the cancellation process, which you can complete to cancel your membership.

Link to your subscription information: https://pornbox.com/application/member/subscription


Return to Support

Who is online

Users browsing this forum: No registered users and 76 guests