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Unable to login

PostPosted: Tue Sep 26, 2023 7:51 pm
by jaxlax851469
Unable to login. After loading the page shows "Sorry. We were unable to login you into your PornBox account."

Please help to fix.

Thank you!

Re: Unable to login

PostPosted: Wed Sep 27, 2023 3:21 pm
by Kapwn
Hi,

I have not been able to locate your account using the email you have here on the forums.

Could you please send an email to support@pornbox.com?

Thank you.

Re: Unable to login

PostPosted: Wed Sep 27, 2023 4:44 pm
by jaxlax851469
Sent. Thank you!

Re: Unable to login

PostPosted: Thu Sep 28, 2023 11:25 pm
by jaxlax851469
Ok thank you. I have sent an email to the support email. I had an email change on my account so this may be the reason?

Thank you!

Re: Unable to login

PostPosted: Fri Sep 29, 2023 11:45 am
by Kapwn
Yeah, that is most likely the reason.

Did you receive a response to your email?

Re: Unable to login

PostPosted: Tue Oct 10, 2023 6:55 pm
by jaxlax851469
Still haven't received an email back. Is there any update to status? Thanks!

Re: Unable to login

PostPosted: Fri Oct 13, 2023 1:49 pm
by Kapwn
I have found no messages on the email from you then.

All tickets are solved.

What is your username on the site?

Re: Unable to login

PostPosted: Fri Oct 13, 2023 11:00 pm
by jaxlax851469
I'll resend to the same email thread. Username is Jaxlax8569.

Re: Unable to login

PostPosted: Tue Oct 17, 2023 8:56 pm
by Kapwn
I see you changed your email, but when I tried logging to your account, I was able to do so.

Could you send a screenshot of the error message?

Re: Unable to login

PostPosted: Thu Oct 19, 2023 3:21 am
by jaxlax851469
Sure thing, attached here. Also, when I click the “Library” icon it says “your session has expired” and has me login again. This is when I receive the error.