Subscription paid for 3 months but no videos

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Vavi_Lu
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Subscription paid for 3 months but no videos

Postby Vavi_Lu » Tue Sep 12, 2023 12:36 pm

Pornbox has been taking money through PayPal for the last 3 months. I tried back then to make a subscribption to NRX studio, but never got to watch any videos so I unsubscribed and asked for a refund, which never happened. Now I dont know how to stop the transactions that recurr each month, even if a don't have any active subscription.
This website is a scam with no customer service existing at all. Such a trash site really!
Does anybody know what to do in such cases?

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Kapwn
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Re: Subscription paid for 3 months but no videos

Postby Kapwn » Wed Sep 13, 2023 10:33 am

Hello,

I have not found any emails or messages from your account.

Also there are no payments on the account you are writing from.

Could you please contact support at support@pornbox.com with the details about the transaction?

If you have used your card, please send the cardholder name.
If you have used PayPal, please search for a Purchase ID that SegPay sends to your email as a confirmation.


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