Charged twice for porn world subscription

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juju1931
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Charged twice for porn world subscription

Postby juju1931 » Thu Jul 06, 2023 4:43 pm

I was charged twice trying to sign up for a porn world subscription. It might've been my fault because it was loading and i assumed it did not work so i refreshed the page and tried to purchase again and it charged me twice. i sent an email and messaged support on Sunday 7/2. I got an email that said my message was received and being reviewed but no follow up since then.

AvidNapper
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Re: Charged twice for porn world subscription

Postby AvidNapper » Fri Jul 07, 2023 12:49 am

Interesting. On 2 July I did a 120-ticket reload on the 90-day ticket plan and my credit card was incorrectly double-charged. I didn’t do anything odd in the browser when ordering. The site has been silent for two days to my private support inquiries.

So it sounds like a serious flaw in the site’s billing system, compounded by a lack of prompt customer service. If the silence continues much longer, I’ll be forced to file a dispute with my credit card company. This website is remarkable in many ways, but this week’s events are awful so far.

juju1931
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Re: Charged twice for porn world subscription

Postby juju1931 » Fri Jul 07, 2023 3:10 am

fes45 wrote:Interesting. On 2 July I did a 120-ticket reload on the 90-day ticket plan and my credit card was incorrectly double-charged. I didn’t do anything odd in the browser when ordering. The site has been silent for two days to my private support inquiries.

So it sounds like a serious flaw in the site’s billing system, compounded by a lack of prompt customer service. If the silence continues much longer, I’ll be forced to file a dispute with my credit card company. This website is remarkable in many ways, but this week’s events are awful so far.


Yeah I might also do the same with my credit card. It's been almost a week now. I just don't want to have to go through the bs with my bank. But I want my 25$.

bugbountyss
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Re: Charged twice for porn world subscription

Postby bugbountyss » Sun Jul 09, 2023 4:15 pm

juju1931 wrote:I was charged twice trying to sign up for a porn world subscription. It might've been my fault because it was loading and i assumed it did not work so i refreshed the page and tried to purchase again and it charged me twice. i sent an email and messaged support on Sunday 7/2. I got an email that said my message was received and being reviewed but no follow up since then.
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AvidNapper
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Re: Charged twice for porn world subscription

Postby AvidNapper » Sun Jul 09, 2023 10:25 pm

I’m happily compensated, so no issue other than to wonder if a double charge will occur again in future.

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Kapwn
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Re: Charged twice for porn world subscription

Postby Kapwn » Mon Jul 10, 2023 2:31 pm

I believe both of you have received your refunds by now?


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