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Problem with "purchased" and "downloaded" scenes

PostPosted: Tue Dec 20, 2022 8:25 pm
by Tom71
Hi
yesterday I bought 35 new tickets and spend 5 Tickets for the scene on the right side (Lola Ferrari), but I definitely did not purchase or download the scene on the left side (Jolee & Rebel). Is there some kind of bug in the system, that effects downloading or purchasing scenes you don't want?

Is it possible to recharge the tickets and set this scene back to "not purchased?

:eek:

Re: Problem with "purchased" and "downloaded" scenes  Topic is solved

PostPosted: Fri Dec 23, 2022 1:14 pm
by Kapwn
Hello,

I have contacted your through our support mail, please check your mailbox.