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Support Page Broken

PostPosted: Wed Nov 16, 2022 4:39 pm
by Devin_Earl
I'm trying to get a refund since I misunderstood the ticket system. Support page seems to be broken when I'm signed in with an error message, and when I'm signed out since the captcha is broken. How can I contact customer support???

Re: Support Page Broken

PostPosted: Thu Nov 17, 2022 1:33 am
by Mordecai35
Support page is broken. Produces an error. I need to cancel for a while. What gives?

Re: Support Page Broken

PostPosted: Fri Nov 18, 2022 2:45 am
by markcheetah9
How do I start a topic? It won't let me.

Re: Support Page Broken

PostPosted: Fri Nov 18, 2022 8:18 pm
by Kapwn
Mordecai35 wrote:Support page is broken. Produces an error. I need to cancel for a while. What gives?

'
Recurring for your membership was successfully cancelled.

You can check your subscription information by clicking on the expiration date of your membership at Pornbox.com in the dropdown menu. Top right corner when you click on your username. It is possible to cancel your recurring there as well.

The link to your subscription information is also : https://pornbox.com/application/member/subscription

Re: Support Page Broken

PostPosted: Fri Nov 18, 2022 11:47 pm
by Ultra-Gape
Not sure if anyone else is still having an issue but in case it's helpful I just checked and the Support page seems to be working OK for me.

Re: Support Page Broken

PostPosted: Sat Nov 19, 2022 2:23 am
by Mordecai35
Kapwn wrote:
Mordecai35 wrote:Support page is broken. Produces an error. I need to cancel for a while. What gives?

'
Recurring for your membership was successfully cancelled.

You can check your subscription information by clicking on the expiration date of your membership at Pornbox.com in the dropdown menu. Top right corner when you click on your username. It is possible to cancel your recurring there as well.

The link to your subscription information is also : https://pornbox.com/application/member/subscription


Thank you very much.

Re: Support Page Broken

PostPosted: Tue Nov 29, 2022 3:32 pm
by cartagena2112
Still BAD, I can not login. "api error". What is happening. Captcha is bad as well, unable to reset password or contact tech support. Please fix NOW!!!!

Re: Support Page Broken

PostPosted: Tue Nov 29, 2022 3:35 pm
by cartagena2112
login page does not work. I enter my credentials and it says: BAD API Please fix. I am unable to login

Re: Support Page Broken

PostPosted: Wed Nov 30, 2022 1:44 pm
by Kapwn
Could you please send me a screenshot of the problem?

Have you tried from a different browser or different internet access point?

You can try clearing cookies in your browser, that might help the issue. There are no restrictions on your account, you should be able to login.

Re: Support Page Broken

PostPosted: Tue Dec 06, 2022 7:16 am
by tomtitan2099
I posted on the delete account thread, but am posting here as well just incase. May I please have my recurring ticket subscription cancelled and all my account info deleted please? Thank you

Re: Support Page Broken

PostPosted: Wed Dec 07, 2022 10:31 am
by Kapwn
tomtitan2099 wrote:I posted on the delete account thread, but am posting here as well just incase. May I please have my recurring ticket subscription cancelled and all my account info deleted please? Thank you

Recurring cancelled and account has been also cancelled. Did I understand correctly that is what you wanted?