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Account access

PostPosted: Mon Nov 07, 2022 5:45 am
by saddoxx
hello
I created a new account to have access to my library from my old hacked account.
I have changed the password of my hacked account, I have access to my old library but I cannot play the videos. if anyone could help me thanks.

Re: Account access

PostPosted: Mon Nov 07, 2022 1:18 pm
by Kapwn
Hi, I am waiting for our tech team to move your account as I am unable to do it myself.

Re: Account access

PostPosted: Mon Nov 07, 2022 1:34 pm
by saddoxx
hello
Thank you my new account is hyanne61

Re: Account access

PostPosted: Tue Nov 08, 2022 5:06 pm
by hyanne61
I still haven't received my videos from my old account I'm starting to worry Is this normal?

Re: Account access

PostPosted: Wed Nov 09, 2022 12:38 pm
by Kapwn
Your goods were moved to another account you have provided in the emails.

Re: Account access  Topic is solved

PostPosted: Wed Nov 09, 2022 6:33 pm
by hyanne61
it works, thank you.