Account access  Topic is solved

Something not working correctly? Let us know here

Moderator: aleksey_k

saddoxx
Junior Member
 
Posts: 4
Joined: Mon Feb 05, 2018 9:24 am
Karma: 0

Account access

Postby saddoxx » Mon Nov 07, 2022 5:45 am

hello
I created a new account to have access to my library from my old hacked account.
I have changed the password of my hacked account, I have access to my old library but I cannot play the videos. if anyone could help me thanks.

User avatar
Kapwn
Support
 
Posts: 2749
Joined: Thu Feb 13, 2014 11:15 am
Karma: 0

Re: Account access

Postby Kapwn » Mon Nov 07, 2022 1:18 pm

Hi, I am waiting for our tech team to move your account as I am unable to do it myself.

saddoxx
Junior Member
 
Posts: 4
Joined: Mon Feb 05, 2018 9:24 am
Karma: 0

Re: Account access

Postby saddoxx » Mon Nov 07, 2022 1:34 pm

hello
Thank you my new account is hyanne61

hyanne61
Junior Member
 
Posts: 4
Joined: Sat Nov 05, 2022 2:56 am
Karma: 0

Re: Account access

Postby hyanne61 » Tue Nov 08, 2022 5:06 pm

I still haven't received my videos from my old account I'm starting to worry Is this normal?

User avatar
Kapwn
Support
 
Posts: 2749
Joined: Thu Feb 13, 2014 11:15 am
Karma: 0

Re: Account access

Postby Kapwn » Wed Nov 09, 2022 12:38 pm

Your goods were moved to another account you have provided in the emails.

hyanne61
Junior Member
 
Posts: 4
Joined: Sat Nov 05, 2022 2:56 am
Karma: 0

Re: Account access  Topic is solved

Postby hyanne61 » Wed Nov 09, 2022 6:33 pm

it works, thank you.


Return to Support

Who is online

Users browsing this forum: No registered users and 19 guests